Manager, Technical Product Owner

About Us

Specialty Program Group (SPG) is the wholesale & MGA division of HUB International. SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under distinct brands (portfolio companies).

At SPG, our digital strategy is fueled by proactive market intelligence and the pursuit of technological advancements. We’re dedicated to not just tracking but leading the industry’s evolution, ensuring our offerings remain cutting-edge and impactful. Our commitment lies in discerning and capitalizing on digital opportunities that significantly drive our growth, profitability, and value for all stakeholders.

About the position

As a Manager, Technical Product Owner on the Digital Strategy and Implementation Team, you will support the execution of the technology roadmap that sets the future direction of the SPG businesses. 

This role will be charged with leading overall internal and 3rd party development partners with a strong partnership with the current Technical Product Owners, Product Design, Application Development teams, internal Business Management, and PMO functions. You will bring a track record of success in building and delivering products that customers love.  This role will be empowered to drive commercial and personal insurance product growth by assisting in building a 21st-century digital brokerage with a passionate focus on providing protective solutions for both consumers and business.

Additional responsibilities include:

• Collaborate with the Specialty Program Group businesses, product teams, internal and third-party development teams, and HUB IT teams to translate business roadmaps and capabilities into tangible technical implementations

• Serve as the product evangelist and subject matter expert to the technical/developer community

• Drive communication and vision between the business, development, platform, data, and operations teams

• Uncover and understand customer needs and translate them into requirements for future sprints

• Iterate on the existing effectiveness of the organization, making the hard decisions to enable our team to capitalize on opportunities to impact our customer experience positively

• Understand upcoming technology trends and how they impact the Special Program Group roadmap

• Follow competitors and conduct capability analysis regularly

• Assess and address technical risks related to the digital platform

• Facilitate the creation and maintenance of proper technical product requirements and documentation

Ideal Experience

In this role, you are passionate about our mission to enable acquisition, service, and advice however customers prefer and help maximum capacity for growth across all HUB distribution channels.  You will thrive in our fast-paced environment, are an expert collaborator, and a master of enabling employees, contractors and third-party development partners to have autonomy and impact.

• Strong vision and background in digital technical product capability and market insights in the B2C and B2B2C space

• Inspirational and collaborative mindset with demonstrated success in building products that customers love

• Innovator, with desire to constantly bring new solutions to the table

• Cross-industry knowledge of leading-edge technical product capabilities and ability to translate that into the vision for the team

• Effective partner, seamlessly working between technical, business, marketing, and IT teams while fostering trust and a sense of empowerment

• Track record of product-driven growth fueled by a great end-to-end customer experience

• Familiarity with mobile, React, Python is a plus

Required Experience

At least 10 years of technical and/or product development with minimum 3-5 years in a software Product Owner role (or a product manager or technical manager with hands-on experience managing backlogs and collaborating with developers).  

• Experience building and managing high engagement digital products and features on a flexible, services-based platform is a big plus (i.e. mobile, API’s, cloud, etc.)

• Proven ability to operate and lead technical product vision in the development process

• Commercial and / or Personal Insurance experience is highly desired

• Managed product backlog and story refinement meetings

• Prioritized new features to maximize business value and set specific release timelines

• Proficient with development and project management tools, including Jira and Confluence

• Background building relationships with external customers and users to