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Restaurant Host/Hostess
TPG Hotels and ResortsUnited Statesfull_timeVerifiedPosted 26 Aug 2025
About the role
- Organize and maintain a clean service podium.
- Ensure all tables are properly set before seating guests. Ensure all menus are clean.
- Maintain and use seating chart for rotation of stations.
- Greet and seat guests properly and issue menus.
- Answer phone properly and follow all reservation procedures.
- Follow all cash handling, credit card transactions and room charge procedures for guest payments.
- Complete assigned sidework and related cleaning duties.
- On time and at work when scheduled, and in proper uniform.
- Attend department meetings as scheduled.
- Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.
- Report any incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken.
- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.
- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
- Any other tasks / duties as requested by management.
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