Director | Primary Care Service Line

Lead the Future of Primary Care

Healthcare is changing. Communities need accessible, innovative, high-quality primary care more than ever before.

Logan Health is seeking an experienced and visionary Director of Primary Care Service Line to lead the operational, strategic, and financial performance of one of the most critical areas of our healthcare system.

This is an opportunity for a collaborative healthcare leader to partner with physicians, advanced practice providers, clinical leaders, and executive leadership to shape the future of primary care delivery across Northwest Montana. The Director will play a key role in expanding access, improving patient experience, enhancing provider engagement, driving operational excellence, and supporting sustainable growth throughout the service line.

If you are a relationship-driven leader who enjoys building high-performing teams, influencing strategy, and creating meaningful impact for patients, providers, and communities, we encourage you to apply.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Why This Role Matters

Primary Care serves as the foundation of healthcare delivery and plays a vital role in improving the health of our communities.

As the Director of Primary Care Service Line, you will:

• Lead the operational and strategic direction of the Primary Care Service Line.

• Partner closely with physicians and providers to improve access, quality, and patient outcomes.

• Develop and execute growth strategies that support organizational priorities and community needs.

• Drive financial performance, operational efficiency, and service excellence.

• Foster strong relationships with employed and independent providers, clinic leaders, and community partners.

• Lead change initiatives that enhance patient care, employee engagement, and provider satisfaction.

• Support recruitment, retention, and engagement efforts for providers and leaders throughout the service line.

What You'll Do

Strategic Leadership

• Develop and execute short- and long-term service line strategies aligned with Logan Health's mission, vision, and organizational goals.

• Identify opportunities for growth, expansion, market development, and improved patient access.

• Utilize healthcare market trends, data analytics, and operational insights to support strategic decision-making.

• Lead service line initiatives that improve quality, efficiency, patient satisfaction, and organizational performance.

Provider & Physician Partnership

• Build trusted relationships with physicians, advanced practice providers, and clinical leaders.

• Serve as a key liaison between providers and organizational leadership.

• Support provider recruitment, onboarding, engagement, retention, and performance initiatives.

• Collaborate with providers to develop innovative solutions that enhance care delivery and patient outcomes.

Operational Excellence

• Provide oversight for clinic operations, workflow optimization, and performance improvement initiatives.

• Ensure operational consistency, regulatory compliance, and achievement of quality standards.

• Lead process improvement efforts that enhance efficiency, patient experience, and team effectiveness.

• Promote a culture of accountability, collaboration, and continuous improvement.

Financial & Business Leadership

• Develop and manage budgets, productivity goals, and financial performance targets.

• Analyze financial, operational, and market data to support informed business decisions.

• Build and execute business plans with measurable outcomes and financial accountability.

• Identify opportunities to strengthen market position and support sustainable service line growth.

Team & Culture Development

• Lead through influence, collaboration, and servant leadership.

• Create an environment where leaders, providers, and staff feel supported, empowered, and engaged.

• Coach and develop leaders while fostering a culture of trust, accountability, and excellence.

What We're Looking For

We are seeking a healthcare leader who combines strategic vision with operational expertise and has a passion for building strong rel