E-Commerce Operations Intern - 2024

Company Description

Carousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in eight markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India. 

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of solving problems for our users; having a mission-first mindset; being relentlessly resourceful; caring deeply; and staying humble to constantly improve. Together as an organisation, we make magic happen.

About Refash
Refash has transformed what it means to buy and sell secondhand fashion, and it wants to ignite a new generation of consumers to "think like-new" for a more sustainable future. To date, Refash has processed over 5 million pieces of clothing that would otherwise have gone to the landfills. With a mission to 'inspire the next generation of consumers to think secondhand first', Refash has now expanded to 10 physical stores islandwide and counting, offering a frictionless thrifting experience for all. Start your thrifting experience at Refash today. 

Job Description

As an intern, you will function as a full member of the team and achieve business objectives through your daily responsibilities. You will play a key role in building Company's branding. This is an internship with a minimum commitment of 3 months. You should be able to commit on a full-time basis (Monday - Friday 10am - 6pm).

Responsibilities 

• Assist e-commerce operations team to manage online operations:

  • Product on-boarding

    • Shoot and measure merchandise

    • Edit product images

    • Upload products

  • Order fulfilment

    • Process, prepare and pack orders

    • Coordinate well with logistics partners to ensure delivery services are performed efficiently

• Warehouse Inventory Management

• Merchandise acquisition

  • Strategise ways to acquire inventory

  • Processing drop-offs

• Customer Care

• Any other ad-hoc tasks assigned

Qualifications

• Interns are to start from January 2024, should be able to commit for Full Time, 6 months period. 

• Undergraduates and graduate students are both welcome to apply

• Good verbal communication skills

• Basic knowledge on Microsoft Office

• Highly organized and has good time management

• Excellent communication and interpersonal skills

• Good work ethic and willing to learn

• Plus points if have experiences in Shopify or other E-commerce platforms

Additional Information

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