Sr. Manager Business Ops - Capture

This position will be responsible for Sales Operations and Business analysis within the Worldwide Public Sector (WWPS) Sales Operations organization. This will be a pivotal role that enables you to have significant business impact through your direct involvement in monthly and quarterly metrics, modeling, reporting, forecasting, and providing operations support and ensuring data quality.

This position will be responsible for leading a team and the formalization of the financial and business reporting/processes for the global Capture/Proposal and Business Desk team within WWPS. The role will include creating and maintaining dashboards, operational metrics and Key Performance Indicators to support the rapid growth of the AWS public sector business.

The WWPS Sales Operations Lead will work in collaboration and coordination with the Capture/Proposal and Business Desk team they support, along with account teams, service teams, corporate finance and Worldwide Sales Operations. The Operations Lead will lead the vision/strategy and formulation of reporting/metrics and process; support Quarterly Business Reviews; help author strategic narratives, and recommend new ways of managing the business that can help accelerate growth.

A successful individual will exhibit sound business judgement, attention to detail, strong analytical skills and a proven track record of organizing complex data and leading data-driven analyses to support and grow a business. The candidate must also be able to build strong cross-functional working relationships and operate successfully in a lean, fast-paced organization.

Key job responsibilities
Key Responsibilities Include, but are not limited to:

• Manage all aspects of Worldwide Public Sector reporting and analysis for a Global Capture/Proposal and Business Desk team ensuring timeliness, completeness and accuracy of reporting
• Provide win/loss analysis and year/year and quarterly trend analysis
• Market and industry analysis for greenfield, emerging and mature global markets
• Manage the operational metrics and reporting associated with the administration and governance of Management-by-Objective (MBO) compensation plans
• Author narratives and provide data insights and analysis for Quarterly Business Reviews
• Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business
• Analyze the return on investment of Public Sector contract vehicles

Basic Qualifications

• BS/BA degree
• 7+ years of experience in the areas of business management and/or sales operations in mid-to-large scale global Sales Organization
• At least 5 years of experience using Business Intelligence and Customer Relationship Management tools; data manipulation, analysis development and strong excel experience
• At least 5 years experience with the development and implementation of systems, processes and tools utilized for pipeline, revenue reporting and forecasting
• 4+ years experience leading/managing a team

Preferred Qualifications

• Experience supporting government, education and/or nonprofit institutions
• Experience working across internal and external organizations
• Familiarity with government acquisitions and contract vehicles
• Program/project management or process improvement experience
• Masters of Business Administration degree
• Knowledge of AWS services and cloud computing
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.