Commercial Bank Business Change Initiative Project Specialist III

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$33.00 - $49.50 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Sales & Customer Distribution Support

Job Description:

The Project Specialist III coordinates projects in support of Company or department activities. Handles project details and assists others with more complex aspects of projects.

Depth & Scope:

• Initiates and champions new projects based on personal knowledge of industry and Company; evaluates various alternatives based on extensive research and information and provides analysis of recommendations as needed; meets with department and other Company management as needed to gain approvals
• May supervise staff as directed; assigning, prioritizing and monitoring work
• Seeks help from management usually only with largest, most complex projects, typically during the project planning stage
• Manages self (and/or) teams controllable expenses to designated budget
• Participates in evaluating effectiveness of projects after implementation; receives feedback from various internal areas and outside vendors, passes information to others as necessary and incorporates changes into future project plans
• Provides input to department policies and procedures and ensures their proper implementation; ensures that area's activities comply with any applicable legal and regulatory guidelines

Education & Experience:

• Bachelor's degree or progressive work experience in addition to experience below
• 5+ Years of related experience
• Demonstrated ability to successfully plan, develop, lead and execute projects.
• Proven ability to gather information and recommend solutions.
• Excellent process improvement skills, including the ability to evaluate procedures and recommend improvements.
• Excellent communication skills, including strong writing ability.
• Effective presentation and influencing skills.
• Supervisory experience preferred.
• Strong PC Skills

Customer Accountabilities:

• Understands and supports the Bank's Customer Service Strategy
• Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
• Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
• Model quality service delivery at every interaction
• Leads and contributes to the ongoing improvement of the partner / Customer experience

Employee/Team Accountabilities:

• Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience
• Participates fully as a member of the team and contribute to a positive work environment
• May provide leadership, training, and guidance to other team members
• Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest
• Actively shares information and knowledge, and proactively learn from the expertise of others

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concen