DMV Program Specialist Sr. (Vehicle Services), Position No. 03500

Title: DMV Program Specialist Sr. (Vehicle Services), Position No. 03500

State Role Title: Program Administration Specialist II, 19212

Hiring Range: Commensurate with experience, up to $69,000

Pay Band: 5

Agency: Department of Motor Vehicles

Location: VEHICLE SERVICES ADMIN

Agency Website: www.dmv.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Motor Vehicles is seeking a Senior Program Specialist for a full-time position with our Vehicle Services administration in Richmond, Virginia.

The Sr. Program specialist is responsible for developing and implementing key department initiatives including direct stakeholder analysis and management, preparation of status reports, organization and oversight of project teams as needed, development of solutions to challenges, and building of internal and external client relationships. The role may also serve as the primary program source between DMV and external partners, such as other state agencies, dealer associations, insurance industry, and law enforcement.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don’t just talk about our core values, we live them!

Minimum Qualifications

• Exemplary technical and business writing with experience in preparing comprehensive and accurate correspondence and reports.
• Demonstrated work experience organizing and leading projects.
• Experience analyzing and recommending structural improvements to the organization, processes, and automated systems.
• Experience conducting analysis and communicating findings and results in presentation format.
• Demonstrated work experience leading interdisciplinary working groups or efforts.
• Experience implementing programs, policies, procedures, and long-range goals.
• Experience interpreting policies, rules, regulations, and statutes with demonstrated experience in translating complex concepts and findings to all levels of the organization and external stakeholders
• Experience developing dashboards to monitor, measure and enforce performance standards for third party vendors.
• Skill in the use of computers and software applications with emphasis on spreadsheets, databases, and presentations.

Additional Considerations

• Knowledge of motor vehicle laws.
• Knowledge of the Agency’s titling and registration processes, systems, and regulations.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify .

All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s). During your employment with DMV as a condition of employment, DMV will be alerted of any moving violation convictions including suspension of license.

Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.

Contact Information

Name: DMV Employment

Phone: 804 367-0528

Email: employment@dmv.virginia.gov

 

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Com