Regional Facilities Specialist

Job Summary

The Facilities Specialist is responsible for coordinating maintenance and repair activities across HomeTrust Bank’s facilities portfolio, ensuring safe, clean, and efficient environments for employees and customers. This role oversees building systems and infrastructure, including electrical, plumbing, HVAC, and general maintenance and manages the work order process from submission through audit reconciliation.

 

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Obtain competitive quotes for repairs, equipment, and recurring services; standardize vendor contracts across all facilities. 
• Administer and manage the Facilities Maintenance Work Order system, including review, approval, and audit reconciliation of all requests.
• Manage vendor lifecycle activities, including onboarding, maintenance, and termination within the vendor management system.
• Coordinate external vendors and contractors for specialized repairs and inspections.
• Respond promptly to facility emergencies (e.g., leaks, power outages) and take corrective action.
• Provide after-hours emergency response support as needed.
• Collaborate with internal teams and vendors on projects that improve environmental sustainability.
• Monitor vendor performance to ensure compliance with service agreements and quality standards.
• Ensure all systems and equipment comply with applicable safety regulations (e.g., fire alarms, sprinkler systems, emergency exits).
• Partner with Physical Security on any day-to-day needs as well as project related activities
• Maintain accurate records of maintenance, inspections, repairs, and compliance activities.
• Communicate emerging facility issues and provide recommendations to the Facilities Manager.
• Maintain confidentiality and security of sensitive information.
• Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
• Complete all mandatory annual compliance training.
• Perform other duties and special projects as assigned.
• Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.

 

Job Requirements

Education:

• High school diploma or equivalent

 

Required:

• 5+ years of experience in facilities management, building maintenance, or related field 
• Strong interpersonal, written, and verbal communication skills
• Excellent organizational skills with the ability to prioritize and manage multiple tasks
• High attention to detail and accuracy
• Ability to work independently with minimal supervision
• Strong problem-solving and critical-thinking abilities
• Effective time management skills
• Proficiency in Microsoft Office, particularly Excel
• Must live in the bank footprint and able to travel up to 50% 

Preferred:

• Vocational training or certifications in facilities management or maintenance
• Experience working with multiple external vendors
• Background in property management, construction, or facilities operations
• Experience with Computerized Maintenance Management Systems (CMMS)

 

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization. 

 

Work Environment, Physical Requirements  

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable acc