Senior Coordinator, Sales Enablement (TNF, Americas)

Join The North Face Family

The North Face was built on a love for the outdoors and the desire to enable all types of exploration, for all people, from their backyards to the Himalayas. Over the last 50 years we've lived by our “true north,” the belief that exploration has the power to change us, to challenge us and to help us see the world from new perspectives. 

To help ignite a global movement of outdoor exploration, love for the natural world and an unwavering commitment to protect it, we welcome and encourage new participants to the outdoors. We extend our reach through support of non-profit organizations, establishing programs that connect participants with close-to-home recreation opportunities, and creating a connection with young leaders, inspiring them to explore and conserve. As we enter our sixth decade, we pledge to:

• Empower exploration and the thrill of the unknown for as many people as possible.
• Protect the places where we live, play, and operate.
• Evolve the way we make our products by improving our environmental performance and social responsibility in the supply chain.

Sr. Coordinator, Sales Enablement – TNF, Americas

How You Will Make a Difference

As the Americas Sr. Coordinator, Sales Enablement at The North Face, you will support the Americas Go-to-Market (GTM) Strategy and Operations Team, enhancing our sales channels (DTC & WSL) team’s effectiveness, by providing effective tools, training, and processes. In this role you will collaborate and gain exposure to a wide-range of functional teams – including sales, merchandising, direct-to-consumer, marketing, product, operations, analytics and more – as you create and compelling sales resources and implement strategies that will drive sales performance.

The role of the Americas Sr. Coordinator, Sales Enablement is inclusive of:

Calendar & Process Management, Process Documentation, Sales Communications, Milestone Logistical Execution, Sales SharePoint & Dashboard Management, Tool, Template & System Maintenance, E2E Samples Lifecycle Mgmt., Special Projects

What you will do:

• Create & Maintain Sales Enablement Tools
  • Curate and manage the Sales Basecamp Sharepoint as the repository for key sales information
  • Oversee and maintain sales tools and systems, ensuring accuracy and accessibility for sales team
  • Coordinate impactful sales content, including playbooks, presentations, collateral
  • Coordinate with x-functional partners any key pre-season trainings, playbook content and/or content needs at major milestones to ensure sales team preparedness for sell-in
  • Support the seasonal development, content inputs and strategies for TNF B2B platform
    • Drive our seasonal digital asset strategy for B2B
  • Evaluate (seasonally) showroom tools and working with x functional partners to deliver best in class showroom experience
  • Champion and Drive digital / physical sales tool evolution
• Sales & GTM Administration:
  • Assist sales team members with tool-related inquiries and support
  • Coordinate cross-functional team logistical planning and execution of key seasonal GTM/sales milestone meetings/events (plan > prep > execute).
    • Point of contact for GTM team on what the sales teams needs for success at the key GTM/sales milestones
  • Calendarize key sales enablement activities and deliverables for success, in partnership with the Strategic GTM lead to ensure integrated workstream in overall processes and critical path calendars
  • Account maintenance (subtype, tiering, rep assignments) in partnership with sales org and updating systems (MDM, B2B, Quickbase).
  • Ensure sales preparedness and tool availability for key showroom meetings and external shows
• Seasonal Sample Lifecycle Management
  • Manage the E2E seasonal SMS for the full Americas Org, coordinating with key x-functional contacts (marketing, sales, DTC, etc) to consolidate seasonal SMS buy for Americas
  • Coordinate the SMS orders for the Americas sales org in partnership with merch and sales leads, keeping the teams within budget
  • Proactively communicate the SMS audits, On-time delivery reporting, and E2E communication on SMS process for the Americas Region
    • Create tools for Americas region to self-serve
  • Partner with Warehouse team for SMS organization & maintenance both in-season and during takeback periods
  • Partner with key stakeholders to drive a seasonal SMS lifecycle strategy that ensures Sales Showroom coverage of SMS season over season, as well as takeback strategy to drive sales/second use to reduce waste and costs
  • Coordinate with Digital Product team to ensure all sales channel digital asset n