Kidney Field Training Associate Director

Job Description

General Summary:

The Associate Director, Kidney Training & Development is a strategic leadership role responsible for designing and leading capability-building initiatives that support the success of the Kidney business at Vertex. This position oversees more than traditional training and development activities and plays a critical role in advancing leadership development, organizational effectiveness, and field readiness.

In addition, this role serves as the primary training lead for our customer engagement liaison team. The Associate Director partners closely with Commercial, Medical, Market Access, HR, Compliance, and other key stakeholders to build a high-performing, customer-centric, and compliant organization.

Key Duties and Responsibilities:

• Design, implement, and manage comprehensive training programs for the Kidney BU Field teams focused on unbranded education, product launch readiness, product launch and continuous upskilling
• Serve as the primary training lead for the customer engagement liaison team
• Advance leadership development and organizational effectiveness
• Drive capability-building initiatives across the business
• Partner cross-functionally with Marketing, Medical Affairs, Market Access, and Compliance to ensure alignment, accuracy, and relevance of training content and delivery
• Develop content and workshops that drive confident articulation of disease state, therapeutic rationale, and engagement model in compliant ways
• Collaborate with external vendors to manage instructional design, content development, and logistics for major training initiatives
• Leverage adult learning principles to deliver innovative, engaging learning experiences across modalities (live, virtual, digital, peer-led)
• Serve as a strategic thought partner to BU and field leadership, providing insight into field learning needs, knowledge gaps, and performance trends
• Manage the training development process including vendor selection, contracts, budget, and timelines
• Ensure all training content and delivery adhere to Vertex standards and are compliant with legal, regulatory, and medical guidance
• Continuously identify and implement new approaches to enhance the effectiveness, scalability, and learner experience of training programs
• Perform other duties as needed

Knowledge and Skills:

• Strong knowledge of adult learning principles, training strategy, and capability development
• Demonstrated expertise in leadership development and building leader effectiveness programs
• Strong understanding of customer engagement models and the capabilities required for successful field execution
• Ability to translate business strategy into practical, high-impact learning solutions
• Excellent facilitation, presentation, and communication skills
• Strong stakeholder management and ability to influence across a matrixed organization
• Experience leading cross-functional initiatives and managing competing priorities
• Strong business acumen and strategic thinking skills
• Ability to analyze data and use insights to drive decision-making and continuous improvement
• Knowledge of compliance considerations within the pharmaceutical, biotech, or healthcare industry
• High degree of collaboration, adaptability, and execution focus

Education and Experience:

• Bachelor’s degree required; Master’s or MBA preferred
• 5+ years of pharmaceutical/biotech experience, including 3+ years in commercial training, field leadership, or learning & development roles
• Experience in developing leadership development programs, is preferred
• Experience in rare disease, nephrology, or immunology preferred
• Proven success designing and facilitating training programs for field sales and leadership audiences in a pre-launch or launch environment
• Demonstrated ability to develop both scientific and skills-based content that drives field engagement and performance
• Strong collaboration and influence skills, with experience partnering across Marketing, Medical, Market Access, and Compliance functions
• Exceptional written, verbal, and presentation communication skills
• Skilled project manager, capable of managing multiple complex initiatives simultaneously while maintaining attention to detail
• Strong business acumen with experience in vendor management, budgeting, and contract oversight
• Proven ability to motivate and engage adult learners through facilitation and coaching excellence
• Proficiency in Microsoft Office, LMS platforms, and digital learning tools
• Ability to work both independently and collaboratively in a fast-paced, evolving launch environment