Cyber Security Manager

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Cyber and IT Risk Management

Job Qualifications:

Skills:

Cybersecurity, Cybersecurity Operations, Identity Access Management (IAM), Identity Management (IdM), Solution Architecture

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

The GCIO Cyber Security Organization is seeking an experienced Cyber Security Manager to lead sustainment operations across the enterprise identity and access management ecosystem. This role focuses on supporting the full user account lifecycle within Microsoft and Okta environments, managing privileged access through Keeper and CyberArk, and maintaining robust multifactor authentication (MFA) capabilities using RSA. . This position will collaborate directly with the cyber architecture group and the division cyber team, developing working relationships with both teams and the broader GCIO team to foster a collaborative working environment. The leader of this team must have a proven ability to lead a diverse organization of professionals and possess extensive Cyber Security experience.

HOW A CYBER SECURITY MANAGER WILL MAKE AN IMPACT
In this position, the selected candidate will be responsible for the following:

Identity & Access Management (IAM) Sustainment

• Oversee daily operations for Microsoft Entra ID, Active Directory, and Okta user account lifecycle management (provisioning, modifications, deprovisioning).
• Maintain and troubleshoot SSO configurations, MFA enforcement, authentication policies, and directory integrations.
• Support identity lifecycle workflows involving onboarding, transfers, and offboarding across all platforms.
• Monitor and maintain directory synchronization and role/attribute governance to ensure policy alignment.
• Ensure adherence to identity governance standards including RBAC, Zero Trust principles, and least‑privilege access.

Privileged Access Management (PAM)

• Manage sustainment of Keeper Privileged Access Management (PAM) for secure credential storage, rotation, and privileged access workflows.
• Support CyberArk operations including vault maintenance, privileged session handling, onboarding of new privileged accounts, and ongoing policy compliance.
• Conduct regular PAM health checks, audit reviews, and remediation of operational issues.
• Coordinate enhancements and configurations to meet evolving security requirements and maturity goals.

Multifactor Authentication (MFA) Support

• Administer and support RSA MFA tokens, lifecycle processes, and authentication service troubleshooting.
• Oversee integration and sustainment of RSA MFA across key applications and systems.
• Ensure reliable MFA service delivery, incident response, and user support in alignment with corporate authentication policies.

Operational Security & Compliance

• Maintain daily operational compliance with security controls, regulatory requirements, and IAM best practices.
• Conduct access reviews, audit preparation, and reporting for identity, PAM, and authentication platforms.
• Collaborate with incident response teams to support investigations involving access anomalies or authentication issues.
• Improve and sustain processes for logging, monitoring, and privilege governance.

Automation & Process Optimization

• Identify opportunities for automation within account lifecycle management, authentication, and privileged access workflows.
• Support enhancements to provisioning/deprovisioning automation and identity orchestration.
• Collaborate with HR, IT, and security teams to streamline user lifecycle processes.

Stakeholder Collaboration & Vendor Coordination

• Work closely with cross‑functional teams to maintain platform integrity, enable secure access, and minimize friction for end users.
• Coordinate with vendors such as Microsoft, Okta, Keeper, CyberArk, and RSA for troubleshooting, upgrades, and roadmap planning.
• Provide training and guidance on IAM and PAM best practices to technical teams and business partners.

WHAT YOU’LL NEED TO SUCCEED:

• Education: Bachelor's Degree, in lieu of degree an additional 4 years of related experience.
• 5+ years of exper