Jobs and Careers

Assistant General Manager

Mangiamo by 604, United Statesfull_timeVerifiedPosted 23 Jun 2026

💰 $75,000/yr($70,000/yr – $75,000/yr)

About the role

Company Overview

Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.

Our success comes from the loyalty and dedication of our team, the Ohana. We are proud to employ nearly 300 team members, making 604 one of Hawaii’s largest locally-owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii.

The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House, 604 Clubhouse, and 604loha Grill. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha.

ASSISTANT GENERAL MANAGER | JOB DESCRIPTION

SUMMARY OF FUNCTIONS

The Assistant General Manager (AGM) supports the General Manager in overseeing the daily operations and management of the restaurant to ensure a smooth, efficient, and guest-focused operation. The AGM assists with scheduling, inventory control, invoicing, transfers, waste logs, ordering, training, recruiting, promotions, and operational planning.

In addition, the AGM fulfills essential front-of-house leadership responsibilities, ensuring exceptional guest service while maintaining compliance with Company policies and procedures. The AGM serves as a key liaison between front-line employees and the General Manager, fostering communication, accountability, and teamwork.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership & Team Management

Work collaboratively with team members, providing coaching, guidance, and corrective action as necessary.
Supervise front-of-house and back-of-house staff, including scheduling, training, onboarding, and offboarding.
Delegate daily tasks and ensure accountability for performance and results.
Maintain order, professionalism, and discipline during all hours of operation.
Set a positive example by modeling Company values, standards, and expectations.
Attend required management, leadership, and HR training meetings.

Operations & Guest Experience

Coordinate and oversee daily restaurant operations to ensure service excellence.
Respond to and resolve guest complaints promptly and professionally, ensuring guest satisfaction.
Ensure quoted seating times are met and that host stand waitlists are managed accurately.
Monitor kitchen ticket times to ensure compliance with Company service standards.
Execute opening and closing duties as assigned.
Work closely with the General Manager, Executive Team, and management staff to ensure seamless operational execution.

Financial & Administrative Responsibilities

Assist in preparing weekly schedules in accordance with labor targets.
Approve invoices, transfers, waste logs, and merchandise orders as assigned.
Monitor inventory levels, par levels, and maintenance needs; report discrepancies to the General Manager.
Oversee daily deposits and ensure accurate POS system operation.
Gain working knowledge of sales goals, labor allocation, cost of goods sold, inventory counts, budget variance, and assigned reporting metrics.

Compliance & Safety

Ensure all Company policies and procedures are consistently followed.
Enforce health, safety, and sanitation standards in accordance with Company policies and regulatory requirements.
Address operational issues in a timely and effective manner.

Recruitment & Development

Assist with interviewing, recruiting, hiring, and training for all positions.
Support employee development and performance improvement initiatives.

Additional Duties

Perform other duties as assigned, including specific responsibilities delegated by the General Manager.

QUALIFICATIONS AND EXPERIENCE

Five years of restaurant management experience is preferred.
Proven positive attendance and work performance record.
Extensive food and beverage knowledge.
Strong leadership, motivational, verbal, written, and interpersonal communication skills.
Demonstrated customer service management experience.
Excellent decision-making, organizational, a