Program Manager, Business Process Improvement

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the Team:

As part of the Business Transformation Operational Excellence (BTOE) team, we strive to fundamentally change the systems, processes, and technology enterprise-wide and to empower Dexcom employees to achieve measurable improvements. We do that via consistent, reliable, high impact execution of corporate strategy to lower business risk and cost, increase revenue, and bring value for our customers and stakeholders.

Position Summary:

In order to support the rapid growth and scale of Dexcom, we are seeking an experienced, highly motivated Program Manager Business Process Improvement. As a successful Business Process Improvement Manager within business enterprises, the candidate will help lead problem solving programs and initiatives, train others on problem solving, and provide expertise and capabilities that enhance the organization. The successful candidate must be able to demonstrate a consistent record of sophisticated problem solving, high-impact business Lean and Six Sigma initiatives with strong organizational leadership and influencing skills across many different business functions.

Operating within the strategic BPI organization, you will effectively lead multiple Black/Green belt / Lean Practitioner level projects helping to deliver significant process improvements in key strategic areas across the business. In addition, you will be conducting LSS certification training and mentor others on their continuous improvement projects. Projects could be anywhere in the business where problem solving skills and expertise are required such as Finance, Sales, Customer Service, Supply Chain and even cross functional.

You will view this as a tremendous opportunity to impact our customer base and growth of the organization, as well as service our internal business partners.

Where you’ll come in:

• Run and lead Black belt level initiatives to ensure considerable process improvements, solutioning, and evaluation of realized benefits to achieve operational excellence targets for the business.
• Conduct education and training on problem solving for certifications, projects and mentoring.
• Coach and mentor active problem-solving project leaders.
• Handle and implement tools and templates for the detailed execution of projects that would impact processes across all sites based on standard implementation approach/methodology.
• Ensure adherence to global framework, standard processes, governance and catalog of services.
• Ensure that business impacts and timelines of projects are properly managed and communicated with the concerned partners.
• Develop reports, analytics, and assessment tools to evaluate performance and possible new improvement opportunities.
• Other Duties as Assigned

What makes you successful:

• Minimum 8-12 years of related and direct experience in business process improvement (Lean Six Sigma) area.
• Worked within a Business Process Improvement structure
• Demonstrated Black belt level problem solving skills, with proven track record of leading complex, broad problem-solving initiatives combined with the ability to implement tactical solutions to completion.
• Strong understanding and appreciation of business process and difficulties in business areas. (preferably in Healthcare or Med device environment)
• In-depth knowledge and experience leading cross-functional team