General Manager - Blue Collar Coffee, Indy

Description

THE TEAM

Enjoy espresso and handcrafted coffee drinks made from beans roasted by Wisconsin-based Ruby Coffee Roasters. We offer a robust drink menu including tea and smoothies and a welcoming, friendly environment, Blue Collar Coffee serves coffee with character for hardworking people.

Located inside the Bottleworks Hotel. The Bottleworks Hotel is built for the modern traveler, the 104-key boutique Bottleworks Hotel showcases the best of Indianapolis by weaving historic architectural features with modern hotel amenities.

THE PLAYER

You are responsible for the overall growth and financial profitability of the restaurant through revenue management, cost control, guest satisfaction and maintaining a positive and efficient work environment for team members. You use superior customer service skills and extensive managerial experience to develop strong relationships with guests while leading a winning team.

EVERY DAY, YOU WILL

• Drive organizational excellence in operations and customer service.
• Oversee performance measurements to ensure the property operates within approved budgets and is competitive in its respective competitive set.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
• Approach all encounters with guests and team members in a friendly, service-oriented manner.
• Ensure all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly if a guest or employee is injured.
• Hire, develop and train associates to ensure guest satisfaction and company culture.

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Requirements

YOU WILL BE GREAT AT BLUE COLLAR COFFEE CO. IF

• You have a High School diploma or equivalent
• Minimum 5 years’ experience in front-of-house operations leadership and/or management positions.
• Computer skills including Microsoft Office
• Food manager and beverage operator certification within 90 days of employment

YOU ARE A VARSITY TEAM PLAYER IF

• You have a Bachelor’s Degree in Hospitality Management or Business Administration or equivalent of education and work experience

YOU MUST ALSO HAVEU.S. Work Authorization (required)

HUDDLE UP

We've also gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.

JOIN OUR TEAM OF EXCEPTIONAL PLAYERS!

Geronimo Hospitality Group is an Equal Employment Opportunity employer