Sr. Team Leader, Customer Development

Sr. Team Leader, Customer Development

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

This role leads and contributes to the achievement of business and department objectives through coordination and development of sales strategies and tactics with customers, ensuring implementation of established Integrated Customer Business Plans.  As a Senior Team Leader, you will provide leadership to a team and collaborate with other sales leaders and customers to capture best practices.

In this role, you will:

• Understand market dynamics and customer strategies to inform planning and execution.
• Foster a respectful, collaborative team environment that drives individual and collective performance.
• Develop and execute strategic quarterly/annual plans, aligning weekly priorities and customer engagements.
• Support sales teams with data-driven merchandising plans to meet volume, distribution, and supply chain goals.
• Analyze customer trends and demographics, projecting forecasts 3–5 years ahead to guide strategic actions.
• Maintain financial awareness in planning, identifying and resolving gaps in customer coverage and operations.
• Build and sustain strong customer relationships, engaging with executives and internal stakeholders.
• Adapt effectively to organizational change, supporting transitions and evolving strategies.
• Communicate clearly and professionally, both in writing and in person, with internal and external partners.
• Leverage analytical tools and software (Excel, PowerPoint) to deliver insights, presentations, and business recommendations.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.

When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Minimum of a Bachelor’s degree.
• 7+ years in customer development, sales, or relevant experience.
• Previous success leading sales teams and managing customer relationships.
• Demonstrated ability to positively influence others.
• Travel 25%.

Preferred Qualifications:

• Statistics and quantitative business analysis. Knowledge of Integrated Customer Business Planning Process and demonstrated ability to effectively utilize Business Planner software.
• Results, strategy and vision orientation, leadership, strong oral and written communication, ethical judgment and decision making, change management, coaching, analytical, project and risk management, building relationships and time management
• Resources and team management, active listening, adaptability, training and development, interpersonal and social perspectives

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.