Product Manager - Enterprise Workflows

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

A smarter store starts with smarter communication. Theatro, our user-friendly, voice-driven AI platform provides retail workers with real-time, discreet, and efficient communication — helping them stay safe and productive while delivering top-notch customer service.

Job Description

Motorola Solutions, Inc. is seeking a highly experienced and driven Senior Product Manager to lead the strategy, roadmap, and execution for key enterprise software products within our Theatro organization. Theatro is a Dallas-based cutting-edge technology organization within MSI. It is the market leader in voice-controlled enterprise wearable for retail, casinos, hospitality, and manufacturing. Theatro’s “heads up, hands free” mobile solution provides a software suite of productivity and communication applications through a SaaS (Software as a Service) offering designed to optimize frontline employee productivity and ability provide amazing customer experiences. You will be a critical leader within the Theatro product organization, responsible for deeply understanding user needs, market trends, and technological advancements to define and deliver innovative and impactful software workflow solutions. This role requires a strong technical acumen, an intellectually curious mindset, excellent communication skills, and a proven track record of successfully launching and scaling enterprise software solutions.

Responsibilities:

• Product Strategy & Vision: Define and articulate a clear and compelling innovative product vision, strategy, and roadmap for assigned software workflow solutions, aligned with the overall company goals and market opportunities.

• Market & User Research: Conduct thorough market research, competitive analysis, and user research to identify unmet needs, emerging trends, and opportunities for innovation.

• Customer Engagement: Foster strong relationships with customer-facing teams and end-customers to understand critical use cases, pain points and direct feedback to drive product roadmap.

• Requirements Definition: Translate user needs, market insights, and technical capabilities into detailed and well-documented product requirements, user stories, and acceptance criteria.

• Prioritization & Backlog Management: Effectively prioritize features and initiatives based on business value, technical feasibility, and user impact, maintaining a well-groomed product backlog.

• Cross-Functional Collaboration: Collaborate closely with engineering, design, marketing, sales, and customer success teams throughout the product lifecycle to ensure successful development, launch, and adoption.

• Product Development & Execution: Act as the product owner within agile development teams, actively participating in sprint planning, reviews, and retrospectives to ensure timely and high-quality delivery.

• Performance Monitoring & Analysis: Define and track key product metrics, analyze performance data, and identify areas for optimization and improvement.

• Stakeholder Management: Effectively communicate product vision, strategy, roadmap, and progress to internal and external stakeholders, including executive leadership.

• Mentorship & Leadership: Mentor and guide other product managers on enterprise workflows, fostering a collaborative and growth-oriented environment within the product team.

• Staying Current: Continuously stay informed about the latest workflow software technologies, industry trends, and best practices in product management.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. Master's degree preferred.

• 5+ years of progressive experience in product management, with a strong focus on software products (SaaS, enterprise software, voice platform products, etc.).   

• Proven track record of successfully defining, launching, and scaling software products in a fast-paced environment.

• Experience in conversational UX design or familiarity with voice user interface design software (Voiceflow, Dialogue Flow)