Service Manager, Commercial Roofing

We're partnered with a leading commercial roofing contractor who seeking an experienced Service Manager to lead their commercial roofing operations in Knoxville, TN. As a key leader, you'll drive sales growth, ensure exceptional customer experiences, and develop our field employees.

Requirements:

• 3-5 years of commercial roofing experience and 3 years of sales/customer service experience (roofing-commercial construction preferred)
• Proficient in Microsoft Word and Excel
• Excellent relationship-building skills
• Positive and solution-focused approach to challenges
• Strong work ethic and desire to support team members' growth

Responsibilities:

• Drive sales growth through customer engagement and relationship-building
• Ensure exceptional customer experiences through timely communication and issue resolution
• Estimate and project manage service jobs
• Develop and lead field employees, prioritizing career growth and training
• Schedule and coordinate service jobs, manage paperwork, and maintain open communication

Benefits:

• Health, Dental, Vision
• 401k
• Life Insurance
• Short-Term Disability
• Company vehicle and gas card
• Company laptop and cell phone
• Paid vacation
• Per Diem