Site Supervisor - Containment

TRIGO Global Quality Solutions is seeking to fill a B Shift Containment Supervisor position in Greer, SC.

Overall Purpose

Ensure the quality service and support of all mission actives at a location they are assigned

Ensure that all Company/Customer mission guidelines are being adhered to and meet quality standards

Support and contribute to the company Quality Policies & QMS

Reports to

Site Manager / Regional Manager

Responsibilities

Client relationship & Business development

• Establish and maintain relationships with customers and site personnel
• Communicate with various stakeholders at the site level
• Ensure clear and transparent communication to clients

Operations

• Set up and supervise missions (the planning of daily activities including current operations, customer requests, and new projects).
• Staff missions
• Assist with changes in missions
• Conduct ongoing audits of effectiveness of work being performed
• Perform visual, mechanical, and functional verifications to insure compliance to quality standards and specifications
• Complete audits to ensure work instructions and policies are followed
• Ensure the techniques for determining non-conforming product are accurate and repeatable
• Supervise/Train/Mentor team members
• Coordinate team members daily schedules/activities to ensure successful daily operations
• Demonstrates commitment to reduce the risk of workplace accidents
• Comply with local and company Health & Safety legislation, laws, and policies
• Manage communication/pass down of daily activities and work order changes from Shift to Shift

Organization & management

• Ensure all site personnel receive corporate communications
• Partner with Human Resources for performance and attendance issue resolution
• Act as a liaison between Site Manager and team members
• Create and maintain a 5S/6S working environment

Technical

• Update daily system entries in company and Customer portals
• Create and maintain customer and company reports
• Analyze technical requirements for customer jobs/missions (existing or upcoming)
• Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills
• Assist as needed with the creation of electronic work instructions and have the ability to navigate company and customer websites and portals

Containment

• Manage training and performance of Associates and Leads regarding their Work Orders
• Determine the number of associates required to perform active Work Orders, and monitor scheduling and overtime
• Follow current TRIGO driven policies regarding Safety, Dress Code, and Mutilation
• Verify Work Order inspection data
• Assist QDLs in determining optimal Work Order locations
• Manage materials movement, including QA material priority
• Review the JSA (Job Safety Analysis) completed by QDLs for all new Work Orders
• Ensure 8D corrective actions are properly rolled out
• Contact Reject Control and QSP during high fallout events
• Respond to accident/safety issues and communicate details to the Operations Manager and Site Manager
• Perform tool hand-out and collections process daily
• Respond timely to auditor findings through corrective actions, and assist the Quality Technician if required
• Complete/oversee employee clock in/out process
• Communicate any need for supplies to the local TRIGO office
• Ensure accurate and thorough inspection data on TRIGO App
• Review the IPSQ report against TRIGO App data daily, enter any missing rejects into IPSQ, and notify team of the corrections made

Other

• Any other