Trade Operations Validation Analyst

Overview

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.

As a Trade Operations Validation Analyst, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.

The Trade Operations Validation Analyst is responsible for testing and validating patient cost benefit program builds and program changes across Valeris’ pharmacy claims processing partners. This role supports Trade Operations by translating program requirements, business rules, and expected adjudication outcomes into structured testing and validation activities that confirm programs perform accurately before implementation.

The Analyst will be responsible for developing and executing test plans, test scenarios, and use cases for new programs, program changes, and ongoing updates built by the Trade Operations team. In addition,  the Analyst will review and validate partner-executed testing to ensure results align with approved requirements, expected outcomes, data integrity standards, and Valeris’ quality expectations.

This position requires strong technical aptitude, analytical thinking, attention to detail, and the ability to work confidently across systems, data, business requirements, and external partner deliverables. The Analyst will identify defects, research discrepancies, document findings, support resolution, and help ensure reliable, compliant, and timely program implementations.

Responsibilities

• Review and analyze patient cost benefit program requirements, business rules, claims logic, and expected outcomes prior to testing or validation
• Develop comprehensive test plans, test scenarios, test cases, and use cases for programs and program changes supported through Valeris’ self-service processing capabilities
• Execute testing for self-service processor program builds and updates, including standard scenarios, regression testing, edge cases, and exception conditions
• Validate testing performed by processing partners for non-self-service or limited self-service program updates to confirm completeness, accuracy, and alignment with approved requirements
• Compare actual system outputs, adjudication results, and data elements against expected outcomes, business rules, and program objectives
• Analyze claims data, test results, file outputs, screenshots, reporting, and other evidence to identify discrepancies, defects, or gaps
• Document test plans, test cases, results, defects, issue status, partner responses, approvals, and final validation outcomes in a clear and organized manner
• Troubleshoot testing discrepancies and perform root cause analysis to help determine whether issues are related to requirements, configuration, data, system logic, or partner execution
• Collaborate with internal Trade Operations, client-facing teams, technology partners, and processing partners to resolve testing issues and support timely implementation
• Communicate testing progress, findings, risks, blockers, and recommended next steps to stakeholders in a clear and timely manner
• Support end-to-end testing and implementation readiness for new program launches, program changes, enhancements, and maintenance updates
• Identify opportunities to improve testing templates, validation processes, documentation standards, and quality controls
• Adapt testing approaches based on evolving program requirements, system capabilities, partner processes, and business needs
• Take initiative to independently learn new systems, processor tools, program structures, and data sources to support ongoing implementations and validation activities
• Utilize Valeris’ values as th