Program Manager, Supply Chain Planning & Systems

About the role

• As an experienced project manager, you will manage Anaplan projects from design to implementation, managing a team that is a mix of Bluecrux consultants and key stakeholders from the client side.

• As a Supply Chain Planning expert, you redesign planning processes in close collaboration with the client to develop end-to-end integrated planning concepts and to lift customers’ demand planning, supply planning, S&OP/IBP, network planning, and inventory tactics to a higher maturity level. You document the new processes in a design concept book.

• In close collaboration with the Bluecrux solution architect, you define the Anaplan requirements and support the customer in describing the right formulas and dashboards they need in Anaplan. You are the link between business and solution.

• You will plan the model build in an agile way, allowing Bluecrux model builders to build the Anaplan modules and dashboards, often in a co-build mode with the clients’ model builders. You focus on user experience and engagement for this planning tool to maximize customer adoption.

• Together with the client, you plan for user acceptance testing, user training, go-live, and hyper care of the newly developed solution.

• You will be responsible for Customer Success. After the project closing, you will keep the relationship with our customers warm to ensure the Anaplan models are successfully implemented and the next project on the connected planning roadmap is identified.

• You will become part of the driving motor of the digital transformation within Bluecrux.

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Requirements

About you

• Educational Background: You hold a Master's degree in engineering, supply chain management, economics, or a related field with strong knowledge of supply chain planning (demand planning, supply planning, S&OP/IBP, inventory tactics).

• Supply Chain Planning Expertise: Proven expertise in developing and optimizing end-to-end supply chain processes for clients, including demand planning, supply planning, S&OP/IBP, network planning, and inventory management. Experience in transforming planning processes and elevating their maturity level.

• Technical Proficiency: Hands-on experience with supply chain planning software (Anaplan, OMP, SAP IBP, Kinaxis, etc.). Certification in Anaplan or similar software is highly desirable. Experience in defining technical requirements, designing dashboards, and ensuring data integrity.

• Project Management Experience: 5+ years of experience managing complex software implementation projects for clients, preferably in supply chain solutions such as Anaplan, OMP, SAP IBP, or Kinaxis. Experience leading projects from initial design through to successful implementation and go-live.

• Past Projects: Demonstrated success in leading client projects that involved:

  • Collaborating with cross-functional client teams and stakeholders to develop integrated Supply Chain Planning concepts.

  • Enhancing demand and supply planning capabilities for client organizations.

  • Implementing advanced supply chain software solutions.

  • Executing user acceptance testing and training programs to ensure smooth transitions.

• Analytical Skills: Strong problem-solving skills with the ability to think in structures and systems and translate client requirements into effective solutions.

• Leadership and Team Management: Demonstrated ability to lead and manage a team of consultants and client stakeholders, with a focus on collaboration and achieving project goals. Proven experience in guiding teams through agile project planning and execution.

• Client Relationship Management: Experience in maintaining and nurturing client relationships, ensuring customer satisfaction, and identifying opportunities for future projects. Skilled in driving customer success and post-implementation support.

• Agile Methodology: Familiarity with agile project management methodologies and practices. Experience in planning and executing agile project plans is a plus.

• Communication Skills: Exceptional communication skills, both written and verbal, with the ability to present complex information clearly and concisely to diverse audiences. Ability to articulate technical concepts to non-technical client stakeholders.

• Industry Affinity: Experience and affinity with industries such as life sciences, food & beverage, manufacturing, service logistics & parts, and project business. Understanding of industry-specific cha