Technical Author - Special Projects
Bosch GroupAbout the role
Company Description
Hybrid Schedule 60/40 - (Work Remote and Onsite)
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
Bosch Automotive Service Solutions is a designer and manufacturer of automotive repair tools, including advanced computerized diagnostic equipment.Join our research and development team in an innovative technology environment where you will be involved in the development of new and expanded automotive diagnostic software solutions on multiple platforms.
Job Description
As a Technical Author for Special Projects, you will be responsible to work with team leads, project managers and directly with the client to develop the final product.
Responsibilities include:
- Developing and updating service information based on the end user needs, client specifications/expectations and the current product information
- Researching product information
- Utilizing various computer systems for delivery of the final product to client
- Communicating with client and internal contributors to ensure the programs are within established budget and timing guidelines
- Interacting with department management and support personnel for input, direction and resource acquisition
- Ability to work on diverse tasks and projects with minimal guidance
- Consulting with various client contacts (external) and subject matter experts (internal and external) to gather product specific information
- Having a high level of proficiency in developing technical writing projects in multiple authoring environments based on the level of equity assigned
- Participating in meetings with clients and co-workers
- Developing technical information using client supplied resources, such subject matter experts, product teardowns and engineering schematics
- Creating deliverables in various computer programs under defined development schedules
- Advising Project Manager/Team Lead of project status and potential issues
- Completing various additional assignments as directed by Project Manager/Team Lead
- Working directly with customer contacts to guide them through problem resolution
Qualifications
- High School Diploma required
- State or ASE certifications preferred
- Knowledge and ability to describe electronic and electrical fundamentals, mechanical procedures, flat rate labor time methods / processes, and modern automotive systems
- InDesign and Adobe Illustrator experience preferred
- Ability to meet deadlines, monitor and assess performance within deadlines and utilize appropriate resources to ensure timely and accurate deliverables
- Ability to read, comprehend and follow complicated verbal and written communication (i.e. client communications, engineering draft material, electronic module design specifications and sub-system schematics)
- Ability to communicate written and verbal ideas in a clear, concise manner
Additional Information
All your information will be kept confidential according to EEO guidelines.
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization not available.
The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”
https://www.bosch.us/careers/why-bosch/culture-and-benefits/
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