External Quality Specialist

EXTERNAL QUALITY SPECIALIST

SANFORD, NC

 

 

COTY is looking for smart leaders who are tenacious, passionate, and fearlessly kind.

 

In this role you will assess the level of Quality and Good Manufacturing Practices across all vendors to ensure third party compliance with Coty quality standard guidelines, quality protocols, and ensure production is meeting business needs.

 

THE ROLE

 

In this role you will be responsible for:

 

• Act as QA single point of contact with Vendors for any Quality and compliance troubleshooting on Coty Products

 

• Deploy Quality Procedures and Policy to the NA Vendors in scope

 

• Support Vendors’ QA qualification and onboarding for new Vendors/sites till final exit when production stops; Support QA strategy for Business transfers between Vendors; Focus on QA compliance, capability building and risk mitigation

 

• Align Process Control Plan with Vendors

 

• Audit, coach Vendors and build capability; Issue Audit reports in a timely and expert manner; Inform Management of any critical audit finding or product out of specification in a timely and expert manner

 

• Lead and monitor Vendors’ Certification processes

 

• To liaison between Coty departments (R&D, Marketing, QA, TPD, Planning and WWP) and Vendors to ensure all process for manufacturing a Quality Product are efficient and enforced

 

• To lead investigation and follow up of corrective and preventive actions for any Product nonconformance to avoid recurrences until close-out

 

• Investigate Quality Incident and Alert, root cause identification and subsequent action planning and follow up

 

• Analyze product consumer complaints and ensure root cause analysis (RCA) is performed with third party manufacturers (TPM) and Coty CRS system/team

 

• Collect, timely populate and analyze key performance indicators (KPI) as reported in the quality assurance reports/scorecards and follow up with the Vendors

 

• To perform Quality Control (QC) inspection to ensure compliance with product specifications and prevent poor quality products from ending up on the markets; Take final usage decision in SAP accordingly

 

• Connect with other teams for the transfer of Quality tools needed for the release

 

• Work on quality improvement projects, launches, etc. as needed

 

• Provide QA training to other QA members and new starters

 

• This role will require up to 30 % travel