Commercial Loan Operations Supervisor I

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$53,560 - $80,080 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Commercial Loan Operations Supervisor I manages operations of multiple functions or processes within operations.  The Commercial Loan Operations Supervisor I modifies procedures to improve performance of units supervised within framework of established policies.  The Commercial Loan Operations Supervisor I develops plans to manage units' operational performance and ensures the achievement of both short and long-term goals and objectives.  The job often manages a unit or units geographically separated from immediate management through subordinate supervisors.

Depth & Scope:

• Supervises assigned units often through subordinate lead Employees; assumes responsibility for performance management and employment actions
• Provides leadership, coaching, and guidance to team members
• Ensures completion of goals and objectives and meeting of deadlines
• Verifies accuracy and completeness of assigned staff's work, identifying and addressing training opportunities as appropriate
• Interacts with internal and external Customers to resolve problems
• Develops relationships with related functions/departments to enhance production of assigned units
• Develops plans to achieve short-term team goals and complete assigned projects
• Researches and resolves issues escalated by supervised staff; seeks approval from management to modify procedures to enhance performance of assigned units within established policies
• Participates in special projects and performs additional duties as required

Education & Experience:

• 2 Year Degree or equivalent experience
• 3+ Years of related experience
• In-depth knowledge of processes and procedures of related areas is preferred
• Demonstrates leadership, coaching, counseling, and supervisory skills are required
• Excellent written and verbal communications skills are required
• Knowledge of relevant banking rules and policies is preferred
• Some budgetary management experience is preferred
• The ability to balance competing priorities and make sound business decisions is also required
• Work supervised is generally divided into 2 or 3 discrete functions and Employees supervised are usually between 10 and 20 (As functional complexity increases, the number of Employees may be somewhat reduced)

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Frequent
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Never
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Never
• Bending – Never
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Never
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functio