Technical Product Manager

Position Summary

For decades, Samsung has been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate.

At Samsung Electronics America (SEA), we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do, both within the workplace and at home. We fearlessly face challenges head-on, conquer the unconquerable, and are comfortable living in the uncomfortable zone. Together we make the impossible possible. Because at Samsung, we Own the Unknown.

Are you ready to #OwnTheUnknown? Join us.

Role and Responsibilities

If you have ambitions to be a part of building a Best-in-Class organization, the Samsung eCommerce is the place to be. We never stop innovating. Samsung eCommerce platform is strategically built from the ground up to provide great customer experience and also help Samsung grow the overall business. We continue to grow our eCommerce portfolio by providing the most innovative offerings in the market, and our dedication to Market Disruption makes this the destination company for the world’s top talent.  The dynamic culture at Samsung offers both great challenge and great reward. If you have a strong desire to break down barriers, be creative, and drive transformational value in the market place this is the place to be.

As a Senior/Product Manager specializing in Headless Commerce Experience, you will collaborate closely with cross-functional teams, including product, engineering, design, business/category leaders, content management, and operations, serving as the full product owner throughout the innovation process. Your primary focus will be on driving B2C/B2B web application development using operable, reusable modules, and extensions, ensuring seamless integration with backend commerce features, frontend digital touchpoints, content management systems (i.e. AEM – Adobe Experience Manager), operational tools, and REST APIs.

You will be responsible for leading initiatives that shape the future of our eCommerce platform, specifically focusing on headless commerce experiences. By leveraging your deep technological expertise and thought leadership, you will guide the development of cutting-edge solutions that enhance customer experiences and drive business growth.

• Internalize and deeply understand Samsung’s mission and strategies, as well as the mission and objectives of the eCommerce team.
• Distill vision and strategy for the team and get all members of the cross-functional team excited.
• Develop and maintain the product roadmap, including: vision, market and competitive intelligence, requirements, prioritization, adoption, communication, partner support and training.
• Present product plans and updates to senior leadership and successfully influence outcomes that contribute to the company’s mission and growth.
• Act as the full product owner, effectively communicating the "why" behind the product and addressing complex challenges with cross-functional stakeholders (engineering, business, content, design).
• Demonstrate ability to collaborate effectively with cross-functional teams, ensuring their readiness and alignment with the product roadmap during setup and implementation phases.
• Sets goals and measures to define what success looks like for the products they are working on, and how the teams contribute to these goals.
• Simplify complexity by analyzing intricate issues and developing efficient solutions across product offerings.
• Prioritize features and enhancements to discern between urgent and important, and important vs. obvious.
• Provide data-driven insights and feedback to inform product development.
• Keep projects on track and communicate effectively with stakeholders across at all levels.
• Thoroughly document research and requirements to facilitate rapid execution.
• Plan, organize and manage projects to achieve a predetermined goal.
• Monitor and measure launched products and feed learnings back into the product development process.
• Write product specifications, work with designers to build mocks, collaborate with engineers and engineers to ship features. 

Knowledge/expertise/experience

• 6 years of experience in e-commerce in a product role delivering highly successful experiences.
• Deep understanding of headless ec