Retail Pharmacy Manager II PIC-Springwoods Village

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.  

Manages retail pharmacy PIC operation for a designated site with a staff of at least one pharmacist and four supportive personnel.  Responsible for:  achievement of customer service, clinical initiative objectives, financial objectives, and regulatory compliance; adherence to professional practices and Kelsey-Seybold Clinic (KSC) and Kelsey Pharmacy policies and procedures; and management of all assigned personnel including students.  Manages pharmacy personnel, provision of services, inventory, and overall profitability of high prescription volume store.  Performs all duties of a registered pharmacist including accurate dispensing and counseling of prescriptions to customers. 

Primary Responsibilities:

• Manages all retail pharmacy operations for designated site, retail pharmacy manager I, and hourly pharmacy personnel 
• Performs professional duties and responsibilities, associated with processing of prescriptions, to meet KSC and Kelsey Pharmacy objectives and maintains a pharmacy that delivers a high level of customer satisfaction 
• Ensures prompt and courteous customer service by all retail pharmacy personnel. Serves as role model for excellent customer service 
• Responsible for the profitable operation of the designated retail pharmacy including managing Cost of Goods Sold (COGs) to budget, management of supply expenses, and management of overtime by staff  
• Responsible for the implementation and adherence of KSC and Kelsey Pharmacy policies and procedures.  Responsible for reading and responding when requested to emails and other communications sent by pharmacy administration on a timely basis  
• Responsible for adherence to federal and state Pharmacy laws.  May serve as the Pharmacist-in-charge for licensing agreements 
• Responsible for the proper ordering and stocking of inventory to maintain patient availability while achieving both monthly purchasing expenditures and inventory turns objectives. Responsible for maintaining accurate quantities on hand in the pharmacy operating system as well as maintaining appropriate minimum and maximum order points for all drug inventory to meet the needs of customers  
• Promotes training and education.  Assists/delegates in the training of all pharmacy personnel and assigned students. If pharmacist-in-charge, responsible for maintaining pharmacy technician training manual and keeping current and up to date at all times.  Conduct performance appraisal, counseling, and with Pharmacy Director or Pharmacy Administrator and Human Resource approval, termination of Pharmacy personnel
• Ensures all pharmacy administered immunizations are documented in the electronic medical record as well as the pharmacy operating system, ensure all specialty documentation is complete in the pharmacy operating system, ensure medication synchronization program is kept active and properly maintained for all enrolled patients. Ensures pharmacist, pharmacy technician, and pharmacy service representative engagement with all pharmacy initiatives
• Schedules designated retail pharmacy personnel and manage time off requests appropriately
• Responsible for maintaining and growing prescription volume at designated site
• Attend meetings as designated

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• BS or Pharm D College of Pharmacy
• Current Texas Pharmacy license
• 3+ years of retail pharmacy experience with 2+ years of experience as Pharmacist In Charge
• Operate computer terminal for processing prescriptions.
• Communication - Proven ability to communicate with Pharmacy Department personnel to delegate duties, inform about policies, train, assist with performanc