Customer Coordinator (Sales Administrator)

Description

The Sales Administrator provides administrative support to the sales team.

Requirements

Essential Duties and Responsibilities:

• Interface with and assist outside and inside sales team
• Handle all final paperwork needed for scheduling activations, installs, and security monitoring
• Schedule all activations and installs
• Generate weekly sales report for management review
• Document and update sales and customer records
• Handle customer inquiries
• Process customer payments as needed
• Develop and maintain a knowledge base of the evolving products and services
• Perform other duties as assigned.

Qualifications and Education Requirements:

• Previous experience in customer service, sales, or another related field
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Extremely detail-oriented
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within standard accepted practices.
• Must be able to clear a background check and drug screening
• High school diploma or GED required
• Associate degree preferred

Other Skills/Abilities:

• Home building industry experience a plus
• High degree of initiative
• Self-motivated and driven

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone.
• Ability to sit at a computer terminal for an extended period of time.

Work Environment:

• Moderate noise (i.e. business office with computers, phone, printers, and light traffic)
• Office Setting

Benefits:

• Paid Time Off Program - Start accruing PTO your first week!
• Eight Paid Company Designated Holidays
• 401(k) w/company match
• Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment
• Short Term Disability Options
• Long Term Disability Options
• Employee Assistance Program
• Life Insurance Options
• Employee Discount
• Free Alarm Monitoring
• Monday - Friday daytime work schedule (no nights or weekends)
• Positive work culture with opportunities for advancement and growth