Director of Business Operations and Supply Chain Management - 2156

Company Description

No relocation assistance provided

KIOXIA America, Inc. is the US-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D technology, KIOXIA continues to pioneer cutting-edge memory solutions and services that enrich people's lives and expand society's horizons. The company's innovative 3D flash memory technology, BiCS FLASH™ is shaping the future of storage in high-density applications, including advanced smartphones, automotive, personal computing devices, enterprise server and storage environments, and major hyperscale cloud providers – all of these end customers are transforming how data is stored, managed, and analyzed by embracing cutting-edge flash storage solutions.

Job Description

Job Description:

KIOXIA America, Inc. (KAI), formerly Toshiba Memory America, Inc., is looking for a Director of Supply Chain Management (SCM) to join our Operations team in our San Jose office.

Working with the SSD Business Unit (SSD BU), the ideal candidate will lead the company’s supply chain and vendor management strategies in support of improving lead-times, reducing costs and promoting continued company growth. This position will also drive the supply chain team in meeting customer expectations for product reconfiguration needs and warranty support.

This role reports to the Sr. Director, Business Operations and Planning

Responsibilities:

• SSD BU SCM Project Strategy alignment and lead across Global Operation Teams 
• Lead SCM Projects relevant to EDI/WMS/ERP/Blockchain solutions Initiated by Global accounts, work closely with IT and across SSD business units
• Manage KAI Supply Chain, Logistics, Post Sales Warranty & Reconfiguration Center operations activities for all KAI Customers
• Oversee SCM planning staff to maintain complete supply balance and visibility for all KAI SSD inbound product segments
• Manage Supply Chain relationships with internal and external customers by monitoring, trending, analyzing and aligning their key performance indicators through SCM dashboard metrics.
• Manage and control aging inventory and communicate financial impacts to management. Effectively communicate high inventory exposure areas with the Business Unit leaders and recommend corrective actions.
• Engage with Demand Planning, Sales, Marketing and Business Unit leaders to ensure supply chain strategy is aligned with business strategy as well as supports varying customer expectations for lead time and service levels
• Develop future capabilities and long-term vision for best in class supply chain and reverse logistics network.
• Negotiate and define customers’ requirements/business terms and conditions as well as third party service providers’ business terms and conditions via contract review activities for all Supply Chain functions.
• Risk Management & Mitigation/Oversee Internal & External Audits: Minimize company risk and maintain company and legal compliance for all areas of functional responsibility via design, development, implementation and management of appropriate and effective business process controls, policies and procedures.
• Lead all KAI SSD BU Supply Chain functional teams during audit events, providing leadership as liaison between business & audit teams.
• Develop strategies and processes for analyzing customer returns, processing replacements or refunds to maximize customer satisfaction and minimize company expense

Requirements:

• In-depth knowledge of international supply chain strategy, best practices, and procedures
• Demonstrated leader and relationship builder with strong interpersonal skills
• Outstanding managerial and employee development skills. Strong record of accomplishment of developing and leading high performing teams. Self-motivated and holds themselves and others to very high standards of accountability
• Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives.
• Strong understanding of ERP solutions, EDI and their integration with business processes
• Strong working proficiency with MS Office applications; familiar with data analytic tools and able to provide executive level reporting

Education:

• BS in Marketing, Business Administration, Supply Chain ManagemeManagement,nt, MarketingMarketing, Finance or related degree
• 15 years of experience in business operations and supply/demand planning in semiconductor or similar industry; 10 years of experience with an advanced degree

Qualifications

Requirem