Receptionist (On-Site)

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, Health Plans, Inc. is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

 

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 40 years, we’re known for our innovation and growth. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

 

What you’ll do

The Receptionist will support the daily operations of the organization. Duties include answering and transferring phone calls, greeting visitors and ensuring sign-in, oversee the lobby area including opening and locking daily, and assist with administrative duties as needed. This is a full-time, on-site role located at our headquarters in Westborough. MA. The schedule for this position is M-F, 8:30 am to 5:00 pm.

 

In this role, you’ll also: 

• Answer, screen, and direct phone calls in a prompt and professional manner 
• Assist callers with basic information such as mailing addresses and fax numbers, and options to leave messages or be transferred to voicemail
• Greet visitors, clients and guests ensuring visitors sign-in and wait for an escort as required by security policies/procedures
• Open the lobby and lock it daily, ensuring no unauthorized access
• Assist with other administrative duties as needed

 

What you bring

• High school diploma or equivalent education 
• One to two years’ prior office experience
• Proficient understanding of electronic switchboard phone system
• Demonstrates and is willing to cooperate, work and communicate in a professional manner with all levels of staff and outside visitors/vendors
• Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint

 

Why choose us?

• Our space is a reflection of who we are—innovative, open and collaborative.
• Love to get creative? We do too. Brainstorm in one of our team break-out rooms.
• We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks. 
• Need to reenergize? Take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms. 
• We’re a people-first company and value giving back to our community. Ask us about our RISE Committee & and volunteer opportunities.

 

Benefits

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you!  We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life. Check out some of the benefits we offer to our employees:

• Medical, Dental and Vision Coverage
• Prescription Drug Coverage
• Fitness Reimbursement Benefit
• Tobacco Cessation Program
• Employee Assistance Program
• Flexible Spending Account & Health Savings Account
• 401(k) and Profit-Sharing Plan
• Quarterly Bonuses
• Generous Paid-Time Off 
• Volunteer Days
• Education Assistance & Professional Development Opportunities
• ….and much much more!

 

 

So, think you want to join the HPI team? We hope to hear from you!

 

You can read more about us at hpitpa.com/about-us/careers/

 

EEO/AA/M/F/Vet/Disability Employer