People Systems Manager

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

 

Manager, People Systems 

Why We Have This Role

We are looking for a dynamic and highly experienced People Systems Development Team Manager to lead our People Systems Development team and oversee our people systems technology stack, centered around the SuccessFactors platform. In this pivotal role, you will direct the design, development, and implementation of innovative people systems that significantly enhance the effectiveness and efficiency of our HR processes. Your extensive expertise in the development lifecycle, combined with your proven ability to build and lead high-performing teams, will be crucial as you foster collaborative relationships with stakeholders across the organization. By leveraging your exceptional stakeholder management skills, you will drive impactful outcomes that advance our people systems initiatives and align with our strategic objectives.

 

How You’ll Find Success

Success in the role of People Systems Development Team Manager will be defined by your ability to lead with vision and foster a collaborative environment that drives innovation and operational excellence. Here are several key factors that will contribute to your success:

• Building Strong Relationships: Establishing trust and open lines of communication with stakeholders across the organization is essential. By actively engaging with HR leaders, IT partners, and team members, you will ensure that everyone's insights and needs are considered, leading to well-informed decisions and effective system implementations.
• Embracing Continuous Learning: The landscape of people systems is constantly evolving. Remaining adaptable and committed to ongoing education about emerging technologies, industry best practices, and user feedback will be crucial. This focus on learning will empower you to implement informed enhancements and drive improvements within the team.
• Prioritizing Effective Team Development: Investing in your team’s growth and professional development will be a key to achieving team objectives. Creating an environment that encourages knowledge sharing, mentorship, and skill enhancement will ensure that your team remains motivated, engaged, and equipped to tackle challenges effectively.
• Implementing Best Practices: Drawing from a strong understanding of the development lifecycle, you will champion best practices in system design, testing, and documentation. By instilling these practices within your team, you will promote high-quality deliverables and ensure a seamless transition during system changes.
• Focusing on User Experience: Keeping the end user's experience at the forefront of every initiative will guide your decision-making. Actively seeking and incorporating user feedback will enhance system usability and effectiveness, ensuring that your changes genuinely meet the needs of the organization.
• Demonstrating a Results-Oriented Mindset: Setting clear, measurable goals for both individual and team performance will create a culture of accountability and achievement. Regularly assessing progress against these goals and adapting strategies as needed will be vital in driving positive outcomes.

 

How You’ll Grow

• Expanding Your Technical Expertise: You will enhance your knowledge of leading People Systems technologies and methodologies, gaining insights into the latest advancements in workforce management tools that support organizational goals.
• Developing Leadership Skills: This role provides an opportunity to refine your leadership style as you mentor and inspire your team to achieve their full potential. You’ll learn to navigate complex team dynamics, fostering an environment of collaboration and accountability.
• Enhancing Stakeholder Engagement: Engagi