Modern enterprise environments depend on secure, resilient, and highly available application delivery services to support internal and external applications, business operations, partner connectivity, APIs, and digital experiences. These services require disciplined operational management to ensure traffic routing, load balancing, edge security controls, certificates, DNS integration, and platform configurations remain reliable, secure, supportable, and scalable.

The Internet Ingress & Edge Engineer supports platform administration, service onboarding, lifecycle activities, automation, troubleshooting, monitoring, governance, and continuous improvement across enterprise ingress and edge connectivity platforms. The role helps maintain reliable application delivery while improving platform consistency, operational visibility, and service resilience.

 

The Opportunity

We are seeking a technically skilled Internet Ingress & Edge Engineer to support the operational management, availability, security, performance, and lifecycle of enterprise application delivery and ingress services.

The role serves as an operations-facing engineering resource responsible for load balancing platforms, ingress services, routing and traffic management, DNS integration, certificate services, edge security controls, application onboarding, and infrastructure automation across cloud and virtualized environments.

Role positioning: This role combines cloud networking, application delivery, edge infrastructure operations, service onboarding, automation, and production support. It is not a pure firewall or WAF policy role; its primary focus is reliable traffic delivery, platform availability, and supportable operational execution.

KEY RESPONSIBILITIES

Internet Ingress Operations

• Support day-to-day administration and operational ownership of ingress and edge connectivity services.
• Monitor platform health, service availability, performance, capacity, and operational risk.
• Troubleshoot connectivity, routing, load balancing, DNS, certificate, and application delivery issues.
• Support incident response, problem management, major incident coordination, and operational escalations.
• Participate in on-call support, service restoration, and planned maintenance activities.

Load Balancing and Edge Infrastructure

• Configure, administer, and support AWS Application Load Balancers (ALB), AWS Network Load Balancers (NLB), AVI load balancers, and Azure ingress services.
• Maintain listeners, target groups or pools, health checks, traffic policies, persistence, failover, and resiliency configurations.
• Perform configuration management, platform upgrades, maintenance, validation, and lifecycle activities.
• Support capacity planning, performance tuning, availability improvement, and configuration drift remediation.
• Coordinate with cloud, network, firewall, WAF, application, and vendor teams to resolve cross-platform issues.

Application Onboarding and Traffic Management

• Support onboarding, offboarding, migration, and release enablement for applications, URLs, domains, APIs, and services.
• Gather and validate routing, DNS, certificate, load balancing, security, dependency, and operational support requirements.
• Coordinate traffic distribution, service exposure, implementation, testing, rollback, and post-change validation.
• Identify application and infrastructure dependencies before changes are introduced into production.
• Maintain application delivery records, configuration documentation, and operational support information.

Edge Security and Certificate Services

• Support AWS Shield and related edge security controls, DDoS protections, traffic filtering, and secure service exposure.
• Coordinate SSL/TLS certificate requests, installation, renewal, expiration monitoring, and troubleshooting.
• Validate secure protocol and cipher configurations in alignment with approved standards.