Sr Manager, Software Engineering

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Payments is a major area of ongoing investment at Zuora, with increasing impact on customer retention, expansion, and new revenue opportunities. As Senior Manager, Software Engineering for Payments, you will lead multiple engineering teams responsible for building and scaling highly reliable, low-latency, enterprise-grade payment systems that support Zuora’s global customer base.

This role sits at the intersection of business growth and technical innovation. Your work will directly enable revenue expansion by improving payment coverage, reliability, and customer cash flow outcomes, while also driving the adoption of modern technologies, including AI, to increase engineering efficiency and product innovation.

 

This is a location specific position that requires you to come into the office regularly to be most effective.

 

Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS

 

What you’ll do

• Lead and scale multiple Scrum teams to deliver high-quality, production-ready payment software on a predictable cadence.
• Drive the design and delivery of highly concurrent, low-latency, and resilient payment systems with strict SLA requirements.
• Provide technical and architectural leadership, challenging designs and promoting best engineering practices.
• Build, coach, and retain high-performing engineering teams while fostering a culture of ownership, learning, and innovation.
• You will deepen your expertise in large-scale payment systems, enterprise financial workflows, and global compliance requirements. You will also lead and learn from hands-on adoption of AI technologies to drive innovation in both product capabilities and engineering execution.

Your experience

• 12+ years of software engineering experience with 4+ years leading multiple teams or managers.
• Strong background in building distributed, highly reliable systems, preferably in payments or financial domains.
• Proven ability to combine hands-on technical depth with people leadership and business impact.
• Experience driving quality, scalability, and operational excellence.
• Familiarity with AI/ML concepts and applying AI to real-world engineering or product problems.

Nice to haves

• Experience with global payment gateways or financial platforms.
• Experience leading AI-driven productivity or platform initiatives.

 

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this m