Outside Sales Representative-Life Sciences (Instrumentation & Automation)
Eastern Controls, Inc.About the role
Description
Manage key accounts in the life sciences industry, including pharmaceutical, biotech, as well as engineering firms, control systems integrators, BAS contractors, instrumentation contractors and engineering firms. You’ll represent a portfolio of world-class manufacturers offering solutions in:
- Instrumentation – Level, flow, pressure, temperature, and analytical
- Valves – Control valves, sanitary diaphragm valves, and high-purity ball valves
- Gas & Flame Detection
- Electrical System Components
- Industrial Networking Equipment
This is a high-impact, relationship-focused role where you'll lead technical sales efforts, grow revenue, and become a trusted advisor for your customers.
What You’ll Do
- Manage and grow business at leading life sciences facilities and engineering firms
- Build multi-level relationships across engineering, maintenance, automation, and procurement teams
- Identify and close capital project and MRO opportunities
- Recommend technical solutions and support product selection
- Collaborate with inside sales and manufacturer teams to prepare quotes and proposals
- Influence specifications and standards during early project design
- Log activities and manage opportunities in CRM
- Attend trade shows and industry events (ISPE, PDA, ISA, etc.)
CORE COMPETENCIES:
Lives the ECI’s Values
- Is passionate about the customer’s experience by means of responsiveness and determining problem solving solutions
- Is Committed and enthusiastic toward learning about the products that Eastern Controls represents and the customer base we support
Critical Thinking/Multitasking
- Ability to examine issues and ideas and to identify good and bad reasoning in a variety of areas with differing assumptions, contents, methods, and criteria
- Can juggle multiple tasks efficiently
Teamwork/Collaboration
Capacity to work with others towards a shared goal, participating actively, sharing responsibility and rewards, and contributing to the strengths of the team
Communication
- Actively listens and shares
- Provides regular, consistent, and meaningful information
- Uses appropriate grammar, pronunciation, tone, and methodology
- Proactively strives to consistently achieve excellence in all tasks and goals along with timely and accurate quotes
- Establishes personal rapport with customers (internal and external)
Industry awareness and job knowledge
- Understands our industry and how the business works
- Has awareness of what is or is not “good business”
- Is familiar with ECIs electronic systems such as required
- Is knowledgeable about current policies, practices, trends, laws, and information that may or may not affect the organization
We’re a respected manufacturer’s rep firm with a strong reputation in the life sciences sector. You’ll be part of a supportive team that values technical excellence, customer success, and long-term growth. If you're passionate about solving customer challenges and growing business in a cutting-edge industry.
Requirements
Requirements
REQUIRED KNOW LEDGE, SKILLS, & A BILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and ability required.)3–7 year s of outside sales or technical sales experience in industrial automation or process control
- Experience working with pharmaceutical or biotech manufacturing environments
- Solid understanding of instrumentation, valves, or automation hardware
- Excellent communication, presentation, and relationship-building skills
- Proficiency with CRM software and Microsoft Office tools
- Valid driver’s license and ability to travel regionally
- Bachelor’s degree in engineering, STEM, marketing, or equivalent experience preferred
Not required, but preferred
- Experience engaging engineering firms like IPS, Jacobs, CRB, or Fluor
- Familiarity with manufacturers such as Endress+Hauser, IMI PBM, Saunders, Baker Hughes, Turck, MSA and Raychem
- Knowledge of GMP, clean utility systems, and Pharma 4.0 initiatives
- Proven track record in strategic project pursuit – ability to conduct customer needs assessment and stakeholder analysis.
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