Snowflex Slope Operations Assistant
Liberty UniversityAbout the role
The Slope Operations Assistant is responsible for performing operational tasks and maintaining cleanliness at the Liberty Mountain Snowflex Centre. They will ensure that all policies are followed by guests and that all safety measures are being implemented at the facility.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Responsible for ensuring customer safety, facility cleanliness, effective operations, and a high level of customer service at the Liberty Mountain Snowflex Centre during operational hours.
- Assist in the maintenance and adherence of risk management procedures and policies at the Liberty Mountain Snowflex Centre, ensuring compliance with University policies.
- Responsible for running lifts, checking passes, securing waivers, assisting with tubing runs, and assigning rental equipment to customers.
- Effectively communicate any issues or customer complaints to the Snowflex Manager on shift.
- Responsible to ensure clean and organized outdoor facilities through stocking supplies and maintaining clean restrooms and public spaces.
- Responsible to assist with maintenance of rental equipment and the Liberty Mountain Snowflex Centre, including regular cleaning.
- Regularly assist with events and operations during evening, nights or weekend hours. Attend all required Campus Recreation trainings and meetings.
- Perform all other tasks assigned by the Assistant Director of Slope Operations to assist with Campus Recreation operations and programming.
- Works effectively as a team member, embracing and fostering LU’s mission.
Additional information may be found here
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities
QUALIFICATIONS AND CREDENTIALS
Minimum Qualifications
Current Liberty University student
Current CPR/AED and First Aid Certification
Ability to work up to 18 hours per week
Availability to work a variety of different shifts (weekends, early morning, afternoon, late night)
Preferred Qualifications
- Experience in a customer service position
- Experience in the Ski and Snowboard Industry
- Desire to pursue recreation management as a career field
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
Communication and Comprehension
Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
Strong organizational skills.
Problem Solving
Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Physical and Sensory Abilities
Frequently required to sit or stand in one location for extended periods to perform tasks assigned to varying positions.
Regularly required to hear and speak in order to effectively communicate orally.
Frequently required to stand, walk, and climb stairs to move around the facility
Handle materials, reach overhead, kneel or stoop in order to conduct business.
Regularly lift 40 or fewer pounds
WORKING CONDITIONS
Work Environment
The working environment in which one will typically perform the essential functions of this position is split between two climate-controlled fitness facility settings. Both areas are well lit and the noise level is moderate.
Driving Requirements
No driving is required for this position.
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