Senior Administrative Assistant

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone.

AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration.  Our hybrid model combines a mix of in-person at an AlixPartners office and remote work.

What you’ll do

Are you a customer service minded individual who feels a sense of accomplishment when you can solve a problem which has a successful result?  In this integral role on AlixPartners’ Corporate Services team, you will directly support multiple senior consulting professionals. Responsibilities include coordinating deadlines, analyzing, and handling sensitive information, and playing a critical role in handling confidential information requests. Support will include making meeting arrangements, managing business and personal calendars, domestic and international travel booking, expenses, time entries, and case documents. Light travel is anticipated.

The Administrative Senior Professional - Executive role is a full-time position located in New York, NY, and reports to the Administrative Team Lead. Paid relocation is not available for this position.

• Support business leaders at the executive level; manage complex calendaring, prepare business travel itineraries, and process expense and time reports. Some limited personal assistance support anticipated.
• Create and edit correspondence, invoices, engagement letters, and presentation materials.
• Handle sensitive and urgent information from clients, exercise judgment in responding to unique and urgent situations, as well as in managing and reporting outstanding requests.
• Strategically and effectively coordinate with both internal and external constituents, acting as a point-of-contact among executives, clients, and other stakeholders.
• Anticipate needs and balance multiple priorities by considering risk, importance, urgency, political impacts, and other linkages. Assimilate unfamiliar issues rapidly, anticipate and resolve potential problems.
• Planning and management of technical and logistical support services to ensure seamless execution of internal and external events. Some travel is expected for event implementation.
• Assist with office service tasks such as restocking supplies in kitchens, setting up and cleaning conference rooms, and other related duties as needed. There may be occasions that require an early start time to receive food and set-up for events.
• Provide back-up support for other administrative and office services team members.
• Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.

What you’ll need

• High School diploma or equivalent required, college degree(s) preferred.
• Minimum of four (4) years of administrative assistance experience required; experience with a professional services firm preferred.
• Effective written and verbal communication skills in English, with the ability to interact with stakeholders at all levels.
• Self-starter with exceptional customer service and interpersonal skills.
• Excellent organizational and prioritization skills with high attention to detail and the ability to meet deadlines and respond in urgent situations.
• Exhibit sound judgment and common sense while making decisions. Ability to be discreet and handle confidential, sensitive information.
• Ability to work well under pressure, while maintaining an executive presence, in a fast-paced, constantly changing environment, while meeting deadlines and responding to urgent situations, as required.
• Resourceful and can anticipate needs while proactively managing schedules.
• Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint.
• Core working hours are generally 8:30 AM – 5:30 PM, Monday - Friday; willingness to work outside of normal U.S. business hours, and as unique projects/needs arise.
• Flexibility to work overtime as needed.
• Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.