Systems Administrator IRES - SSFB

Position Title: Systems Administrator

Location: Schriever Space Force Base, Colorado Springs, CO

Relocation Assistance: None available at this time

Remote/Telework: NO - Not available for this position

Clearance Type: DoD Secret

Shift: Day shift (Mon-Fri)

Travel Required: Up to 10% of the time

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Description of Duties:

The Systems Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:

·         Provide technical support to customers including basic inquiries, basic troubleshooting, break/fix needs, and touch maintenance at Tier 1 through remote administrative tools or verbal guidance.

·         Create and execute break/fix tickets for Tier 2 and Tier 3 needs.

·         Support the testing and installation of system patches.

·         Support hardware disposition needs on assets like sanitization facilitation, excessing old or no longer needed assets, or CD and hard drive destruction when necessary.

·         Be accountable for maintaining accurate inventory and stock planning.

·         Be accountable for the maintenance and management of the queue of incident requests (IRs).

·         Be adaptable to new technologies, new situations, and short deadlines.

·         Support and respond to customer requirements identified by executing daily walks and check-ins

The successful candidate will:

·         Be available to support a variety of tasks/roles, including but not limited to: IT Help Desk functions, coordinating break/fix

·         and customer needs through various channels.

·         Be adaptable to new technologies, new situations, and short deadlines.

·         Be able to work unsupervised and have a strong commitment to a team environment.

·         Be dependable and punctual.

·         Be able to communicate effectively with the various teams and/or customers on efforts as necessary.

·         Be able to work as part of a team in a fast-paced and dynamic environment.

·         Be capable of cross-team collaboration and cooperation on a variety of efforts and functions.

·         Show ownership of given duties.

·         Be self-motivated.

Primary duty hours fall within the hours of 0700-1600, Monday through Friday

Resumes, in month and year format, must be submitted with application in order to be considered for the position.  The selected candidate may be assigned as an employee for one of our teammate companies.