Floral Manager

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you're launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s what sets us apart:

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Essential Duties and Responsibilities:

• Works in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work.
• Reviews historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Accountable for floral sales, labor, and meeting financial and profitability objectives.
• Utilizes high degree of creativity and floral design knowledge to create stylish floral and plant arrangements that appeal to a variety of customers.
• Provides consultations to customers regarding price and type of floral arrangements desired from small-scale arrangements to large-scale events.
• Oversees the in-stock and proper maintenance of plants, including the cutting, cleaning, and storage. Utilizes knowledge of flower and plant sustainability to ensure lasting quality and freshness of products.
• Leads the planning, ordering, and sourcing of products to ensure in-stock conditions and inventory control of the floral department.
• Builds product displays for special events, holidays, and promotions for customer appeal and to promote sales.
• Monitors and manages department shrink by utilizing current tools and processes.
• Makes recommendations to category management regarding the procurement based on knowledge of floral products.
• Promotes environment of customer focus and proactive selling techniques.
• Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and ensuring customer complaints are addressed appropriately and in a timely manner.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.

Knowledge, Skills and Abilities:

• Advanced knowledge of floral department operations.
• Strong knowledge of flowers, handling, and design techniques required.
• Intermediate knowledge of budget planning, profit and loss statements, labor reports, and other financial statements.
• Intermediate knowledge of automated reporting systems including, but not limited to, inventory, cost of goods, scheduling, time and attendance, and labor.
• Ability to lead, motivate, and delegate responsibilities.
• Strong organizational skills and attention to detail required.
• Ability to effectively communicate (in written and verbal form) with partners and customers. Ability to remain professional and courteous with customers at all time.
• Ability to use precision hand tools.
• Ability to multi-task, prioritize effectively, and practice proper time management.
• Ability to conduct on-the-job training, instruct in use of tools or equipment, and demonstrate procedures.
• Ability to perform basic Microsoft Office functions.
• Basic m