OPS MOBILE TECHNOLOGY SUPPORT TECH - 77902170

Requisition No: 866579 

Agency: Florida Fish and Wildlife Conservation Commission

Working Title: OPS MOBILE TECHNOLOGY SUPPORT TECH - 77902170

 Pay Plan: Temp

Position Number: 77902170 

Salary:  $25/HR 

Posting Closing Date: 12/23/2025 

Total Compensation Estimator Tool

Office of Information Technology

OPS Mobile & Technology Support Technician

Pay Rate: $25/HR

1875 East Orange Avenue

Tallahassee, Fl. 32301

 

 

 

Florida Fish and Wildlife Conservation Commission

Office of Information Technology

OPS Mobile & Technology Support Technician- 77902170

Leon

 

 

 

Our Organization:

The FWC envisions a Florida where fish and wildlife are abundant and thriving in healthy and connected natural landscapes with vital working lands and waterways; where natural resources are valued and safely enjoyed by all; and wherein natural systems support vibrant human communities and a strong economy.

Our Mission: Managing fish and wildlife resources for their long-term well-being and the benefit of people.

Every organization has an identity that is forged not only by what it does, but by how it conducts itself.  The values embedded in our mission and expressed in the vision of the FWC are to make quality decisions by being dynamic, science-informed, efficient, ethical, collaborative, and committed to the vitality of the state and its environment. Visit our website for more information: MyFWC.com

 

Requirements:

Employment in this position is contingent upon a satisfactory criminal history check (fingerprint-based) in accordance with Chapter 435, Florida Statutes.

Work schedule will be Up to 40 hours per week

 

Preferred Qualifications:

• Experience with Mobile Device Management (MDM) platforms such as Intune.
• Familiarity with VoIP systems, conferencing room hardware, or network printing environments.
• Experience in government or other regulated public-sector environments.
• Certifications such as CompTIA A+, Network+, or Mobility+ (not required).

 

Position Overview:

The OPS Mobile & Technology Support Technician provides technical assistance and operational support for the agency’s mobile devices, video conferencing systems, network printers, and VoIP telephony equipment. The position coordinates mobile device ordering, activation, troubleshooting, inventory management, and works closely with IT staff to ensure reliable communication and collaboration tools throughout the department. Work must comply with State of Florida security standards, purchasing requirements, and IT policies.

 

Duties and Responsibilities:

Mobile Device Procurement, Configuration & Support

• Assist with ordering and provisioning of mobile devices, service plans, and accessories through State of Florida-approved vendors.
• Activate, configure, and enroll devices in Mobile Device Management (MDM) systems.
• Perform troubleshooting for mobile hardware, software, connectivity, email setup, and application issues.
• Coordinate with wireless carriers for replacements, repairs, SIM card changes, and service adjustments.
• Provide end-user support and training on device operation and agency mobile policies.

Inventory & Asset Management

 

• Assist accurate inventory of all agency mobile devices, SIM cards, accessories, and related assets.
• Track issuance, returns, upgrades, repairs, and deactivations using approved asset management systems.
• Conduct periodic inventory audits to ensure accountability and accuracy.
• Manage lifecycle processes including surplus, recycling, and end-of-service activities.