Client Financial Services Representative

Job Description:

Job Title: Client Financial Services Representative - Accounts Receivable
Company: Burrell Behavioral Health

Location: Remote - Work from Home (Eastern, Central & Mountain Time Zones Only)

Shift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Employment Type: Full Time

Experience Required:

Insurance billing/collection practices, CPT and ICD-10 coding, EFTs, EOBs and basic understanding of medical and insurance terminology

Job Summary:

Are you a passionate, dedicated, and experienced Financial Services professional looking to make a positive impact in the lives of clients? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Burrell Behavioral Health as a remote Client Financial Services Representative - Accounts Receivable!

As a Client Financial Services Representative, you'll hold a key role in managing insurance, client, and accounts receivable. Our ideal candidate has experience with insurance coding/billing practices, CPT and ICD-10 coding, EFTs, EOBs, and a basic understanding of medical and insurance terminology.

Working remotely from home in Missouri or Arkansas offers flexibility and work-life balance. Join us in making a difference in the lives of clients!

Position Perks & Benefits:

• Sign-On Bonus Available

• Employee benefits package - health, dental, vision, retirement, life, & more for Full-Time employees

• Paid time off - 29 days per year including vacation & holiday pay

• Mileage reimbursement - company paid for work functions requiring travel

• Top-notch training - initial, ongoing, comprehensive, and supportive

• Career mobility - advancement opportunities/promoting from within

• Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Key Responsibilities:

• Follow up with insurance payers on unpaid or denied claims
• Utilize insurance websites, provider portals, send secure messages, and make phone calls
• Review and follow up on all insurance inquiries and correspondence
• Resolve issues and resubmit or appeal claims with confidence
• Run and analyze reports
• Assure coding compliance with billing and coding guidelines and contract terms
• Identify and resolve trends in aging, document procedures, and streamline processes
  
   

Education and/or Experience Qualifications:

• High School Diploma or GED
• Experience or knowledge of insurance billing/collection practices, required
• Familiarity with CPT and ICD-10 coding
• Knowledge of EFTs, EOBs and basic understanding of medical and insurance terminology, required
  
   

Additional Qualifications:

• Proficiency in Microsoft Word and Excel
• Strong communication skills and strong customer service skills
• Detail oriented and ability to prioritize work
• Ability to work both independently and as part of a team
  
   

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/p