Business Operations Manager - Germany

Who is looking for you

Fixico is an innovative and fast-growing tech company, well funded by top tier investors. We are expanding rapidly throughout Europe and are looking for a Business Operations Manager for our German market.

As a Business Operations Manager you will be joining the Operations team. You will be responsible for the growth of one of our high potential markets. In this position you will be the link between our partners and the body repair shops, onboarding and engaging both parties, building long-term relationships and ensuring they both use the Fixico platform effectively.

Why do you want to meet us?

Fixico is on a mission to become the largest car repair marketplace in Europe. You will be one of the driving forces behind the development of our body repair shop network in Germany, from acquiring new repair shops, building relationships with them and making them successful on the Fixico platform. You will provide them with all the information they need, make sure they know what to expect and what we can offer to help. You will act as an advisor and a service provider by being operational while having a strong commercial mindset.

Your main responsibilities will include:

• Creating and maintaining strategic long-term relationship with our partners and body repair shops in Germany

• Managing and monitoring the performance of the active partners as well as the body repair shop Network in Germany

• Assist and educate body repair shops and Business Partners to effectively use the Fixico platform to meet their business goals

• Establish key relationships with channel partners to grow and scale the Network in Germany

• On-boarding of new Fixico partners and body repair shops

• Ensure retention and product usage for both parties of the marketplace

• Grow our assigned partners' revenue and satisfaction

• Manage and monitor the end-to-end process of the repairs in Germany

Requirements

What we are looking for

• You have 2-5 years of experience either as a Fleet Manager, Account Manager or similar roles

• You have experience in the Automotive industry or/and with body repair shops

• You are able to recognize & act upon new business opportunities

• You are fluent in English and German, any other language is a plus

• You have strong negotiation skills

• You have experience with cost calculation softwares

• You are a skilled communicator and relationship builder

• You are open-minded, curious and collaborative

• You are open to travel

What is in it for you?

At Fixico, we like to reward successful talent and create opportunities for people to grow professionally and personally. Alongside with that we offer:

• The rare opportunity to make an impact by transforming an old fashioned industry

• The opportunity to join a scale-up at an exciting time of rapid growth and contribute to its expansion across Europe and beyond

• Entrepreneurial role with the big challenge of growing Fixico in a very fast changing market

• An exciting role with a lot of responsibility, possibilities to grow and flexibility to partially shape your own position

• Be part of a young, talented and extremely driven team, where you will work with all departments

• Plenty of responsibilities and opportunities to grow

• A work culture that is built on teamwork, passion, trust, accountability, curiosity, fearlessness and respect

Are you self-motivating, flexible, ambitious and social, and are you looking for a challenging and exciting opportunity? Apply today and tell us why we should meet you!

About us
Fixico is the digital car repair management platform on a mission to shap