Job Description Summary

We are seeking a senior strategic and detail-oriented Global Compliance KYC Leader to oversee the design, implementation, and continuous improvement of our global Know-Your-Customer (KYC) governance framework. This role ensures enterprise-wide compliance with legal and regulatory standards and internal policies related to our customer onboarding and screening processes, while driving operational excellence across global KYC processes.

Job Description

The Global Compliance KYC Leader will be responsible for the following:

Policy Leadership & Regulatory Alignment

• Lead the development and maintenance of global KYC governance policies, standards, and procedures.
• May lead functional teams or projects with complex resource requirements and risk profile. Presents business solutions to leaders including CEO and Executive Leadership team.
• Monitor regulatory changes and ensure timely updates to global KYC frameworks and controls.
• Benchmark and identify synergies with other screening activities (e.g., Know Your Supplier, Indirect Third Parties).
• Work with Compliance M&A Leader to ensure business development activities integrate global KYC policies and procedures.
• Provide clarification, guidance for operational execution to all concerned.
• Perform ad-hoc special projects related to global KYC governance and transformation.

Team & Stakeholder Engagement

• Growing reputation within the organization. Includes roles and responsibilities that are experts in their discipline, providing professional or thought leadership.
• Typically, a 2nd line manager with senior professional direct reports. Has ability to attract and retain talent. Often manages medium to large teams of direct or indirect reports.
• Collaborates with members of the global commercial organization to ensure adherence to KYC policies and processes.
• Lead a team of direct and or indirect resources to ensure timely screening and backlog management.
• Leads others to find creative solutions to address complex problems that may impact the organization.
• Has the ability to evaluate quality of information received and questions conflicting data for analysis. Uses multiple internal and external resources outside of own function to help arrive at a decision.
• Influences peers to take action and may negotiate with external partners, vendors, or customers.
• Influences policy and ensures delivery within own function, linking with other functions of the organization.
• Works closing with the International Trade Compliance team.

Governance, Metrics & Audit Readiness

• Establish and lead operational mechanisms to track and report on policy compliance metrics.
• Maintain and report key performance indicators (KPIs) and risk indicators (KRIs) to measure program effectiveness.
• Define requirements for and conduct regular monitoring of global KYC activities and provide input for periodic audits.
• Coordinate closely with Internal Audit, Compliance Monitoring, and other control functions to support reviews and remediation.
• Serve as the primary point of contact for internal audits and regulatory examinations.
• Provide executive-level reporting on global KYC governance performance, issues, and emerging risks.

Screening Strategy & Risk Management

• Own and manage screening lists and country risk updates.
• Ensure consistent screening and risk assessment for all parties (end users and non-end users).
• Provide recommendations for screening platforms and frequency based on risk.
• Ensure heightened due diligence for higher-risk customers (e.g., by country).
• Assess and remediate screening leakages between customer types.
• Support or lead projects to standardize customer screening and master data (e.g., Reltio rollout).
• Oversee periodic re-screening to prevent provisioning leakage.
• Serve as functional owner for IT interface for all related tool roll-outs or enhancements.

Alert Management & Exception Handling

• Manage alert processes generated through screening:
• Ensure feedback loop between alerts and screening list management.
• Oversee alert closure, escalation, and Accept List reviews.
• Handle and document policy exceptions with appropriate risk justification.
• Own/manage/ Improve related processes.

Training & Communication

• Develop, roll out, and monitor global KYC training and awareness programs.
• Respond to policy-related questions and ensure consistent interpretation.
• Communicates complex messages and negotiates mainly internally