Education Assistant and Receptionist, Morris Arboretum & Gardens
University of PennsylvaniaAbout the role
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Education Assistant and Receptionist, Morris Arboretum & GardensJob Profile Title
ReceptionistJob Description Summary
The Education Assistant and Receptionist at Morris Arboretum’s Adult Education Department is responsible for managing the online program registration system, including data entry, processing registrations and refunds, and assisting with program performance reporting. Collaborating with the Assistant Director, this role supports program setup and logistics. Additionally, the position handles phone inquiries about general visitor information, admissions, and event registrations, such as for the Holiday Garden Railway Nights.The role requires effective communication with members, visitors, and students, both over the phone and in-person, and includes welcoming and guiding office guests. This shared part-time role operates on an alternating schedule of 2-3 days per week, averaging at least 17.5 hours, with occasional weekend and evening shifts.
Job Description
Responsibilities/Duties:
Register/refund class takers and process general admission to ticketed events.
Answer Arboretum phone calls, forward to appropriate staff when needed.
Enter class information onto website, update it, and create reports on program metrics.
Work with the Assistant Director of Adult Education to assist with program setup and logistics.
Update progress/activities to Supervisor
Other duties as assigned
Qualifications
High School Diploma
Excellent attention to detail.
Possesses excellent written and verbal communication, especially via telephone.
Strong customer service experience.
Comfortable with learning new software platforms, online registration systems, etc.
Proficient with MS Office suite of products.
Ability to work collaboratively.
To ensure clear and effective written communication skills, we kindly ask that you include a cover letter with your application. Please feel free to attach it alongside your resume when submitting.
About the Morris Arboretum & Gardens
The Morris Arboretum & Gardens of the University of Pennsylvania inspires an understanding of the relationship between plants and people through education, research, and horticultural display.
Located in the Northwest section of the city, the Morris Arboretum is a destination for plant lovers from Philadelphia and beyond. The Arboretum is home to a collection of more than 13,000 woody plants and host to special and educational events. A hub for botany, horticulture, and urban forestry, the Morris Arboretum is a special part of Penn. More information can be found here: Morris Arboretum & Gardens of the University of Pennsylvania
Job Location - City, State
Philadelphia, PennsylvaniaReceptionistDepartment / School
Morris ArboretumPay Range
$15.79 - $17.50 Hourly RateSalary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the pos
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s