Sr. Director Compliance, Investigations & Monitoring

Sr. Director Compliance, Investigations & Monitoring

At Edwards Lifesciences, we’re committed to operating with honesty, openness, and fairness. Compliance with the highest levels of integrity is vital to building and maintaining the many trusted relationships that sustain our reputation and credibility. Your dedication to operational excellence will ensure employee business practices meet Edwards’ high ethical standards and continue to enable us to transform patient lives around the world.

Position Summary:  Lead the company's global compliance investigations program; coordinate global monitoring and remediation activities across all regions (US, JAPAC, and EMEACLA); lead global investigations and monitoring team.

How you will make an impact:

• Manage the Speak Up Program and lead compliance investigations to ensure all reported concerns are fully investigated and resolved according to Edwards’ Titanium Book and associated policies.  Manage all phases of compliance investigations (including initial intake, data review, root cause analysis, findings and recommendations, and close-out report.)   Coordinate and partner with employee relations, internal audit, quality and the legal department on investigations as appropriate.

• Lead risk-based global compliance monitoring activities ensuring ongoing assessment of the effectiveness of the compliance program; partner with regional teams to manage fieldwork and to address regional variations; propose remediations based on aggregated monitoring results and provide periodic written reports of findings to CCO.

• Lead sales-intermediary compliance monitoring in coordination with the Compliance Operations team; manage ongoing assessment and mitigation of compliance risks in the indirect channel.

• Lead biennial global risk assessment process, develop risk mitigation strategies, and propose compliance program enhancements in coordination with CLT. Partner with regional compliance leads on more targeted risk assessments.

• Prepare periodic reports and analyses of investigation activity for Board and ELT reporting; track trends and provide insights about effectiveness of compliance program, controls and remediation activities. Provide periodic reports on investigations to external auditors.

• Support the CCO and/or GC on significant legal or government investigations, assisting with data review, analysis and preservation.

• Other incidental duties

What you will need (required):

• Bachelor's Degree in related field with previous related experience in legal, internal audit, finance, and/or health care compliance or Master's Degree or equivalent in related field with previous related experience in legal, internal audit, finance, and/or health care compliance preferred or Juris Doctor or equivalent in education for positions based outside US preferred

What else we look for (preferred):

• Certification in CPA or CFE

• Juris Doctor or equivalent in education for positions based outside US

• Proven expertise in MS Office Suite (e.g., Word, Outlook, Excel, PowerPoint) required; experience in EthicsPoint strongly preferred; experience in JDE and SharePoint

Additional Skills:

• Ability to manage highly confidential information with discretion

• Proven successful leadership and influence on investigation and monitoring program spanning multiple regions/countries

• Expert understanding of compliance requirements with extensive and detailed knowledge of investigation procedures and monitoring best practices.

• Expert knowledge in conducting all phases of compliance investigations to include: collection, review and analysis of data; conducting interviews; documenting work completed, findings, and conclusions; and final report out of remediation and closure of the investigation

• Ability to solve complex compliance issues while exhibiting sound judgement and objectivity

• Strong root cause analysis, analytical, and problem-solving skills; effective at identifying viable solutions to mitigate risk

• Excellent interpersonal and communication (written and verbal) skills, with ability to convey information and questioning with tact and diplomacy

• Strong negotiating, influencing, active listening, collaboration and relationship building skills

• Proven successful project management capabilities

• Excellent facilitation and presentation skills

• Expert knowledge and understanding of company policies, procedures, guidelines, regulations and laws relevant to compliance investigations

• Ability to interact professionally with all organizatio