Principal of Client Quality/QA

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

 

Summary

We are searching for a seasoned and strategic Principal of Client Quality/QA to serve as an individual contributor focused on risk mitigation. In this critical role, you will be responsible for developing, implementing, and overseeing a comprehensive QA program specifically tailored to Medicaid Cost Containment. You will leverage your deep understanding of data quality and Medicaid regulations to ensure our products and services meet the highest standards and deliver exceptional value to our client.

Your role in our mission

• Develop and implement a robust client focused QA strategy aligned with Medicaid cost containment products and services.
• Design, execute, and analyze various testing methodologies (manual and automated) to identify and mitigate risks.
• Oversee the development and maintenance of QA documentation, including test plans, test cases, and defect tracking reports.
• Partner with cross-functional teams (Client Engagement, IT, Operations) to ensure a quality-centric approach throughout the entire product lifecycle.
• Champion continuous improvement initiatives by identifying opportunities to streamline QA processes and enhance overall efficiency.
• Stay abreast of evolving Medicaid regulations, product requirements and industry best practices, proactively adapting the QA program as needed.
• Provide insightful reporting and analysis on QA activities to senior management.
• Foster a culture of quality within the organization by promoting awareness and accountability for quality standards.

What we're looking for

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum 8+ years of experience within quality assurance, preferably within the healthcare or Medicaid industry.
• Proven track record of developing and implementing successful QA programs that deliver measurable results.
• In-depth knowledge of Medicaid regulations and compliance requirements.
• Lean Six Sigma Certification Preferred
• Strong understanding of various testing methodologies (manual and automated).
• Excellent analytical and problem-solving skills.
• Effective communication, collaboration, and interpersonal skills.
• Ability to prioritize tasks, manage multiple deadlines, and work effectively in a fast-paced environment.
• Experience working with medical claims, eligibility, reporting & analytics, and databases.
• SQL, Tableau and/or PowerBI experience required

What you should expect in this role

• Remote

 

The deadline to submit applications for this posting is 6/30/2024.

 

 

 

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The pay range for this position is $98,400.00 - $140,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

 

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

 

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability,