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MA

Oliver Wyman - Human Capital Coordinator (12-month FTC) - Newcastle

Marsh McLennan
United KingdomRemotefull_timeVerifiedPosted 4 Sept 2025

About the role

Company:

Oliver Wyman

Description:

The Opportunity:

Reporting to the Head of Human Capital (HC) Operations, you will be managed day to day by the HC Specialist  The HC Coordinator role is responsible for the coordination and administration of HC related activities. Activities include, but are not limited to, contract and letter generation, data entry to the HR system (Workday), answering benefits queries, resolving problems and providing a payroll change instructions. Acting as a liaison between employees, relevant benefit/external providers, and business units the HC Coordinator provides a high level of client service to employees to ensure there is a positive employee experience.

KEY RESPONSIBILITIES

Administration and Coordination:

  • Generating and administering new hire documentation, including references, letters , T&C’S and change letters and all leaver documentation
  • Responding to all reference requests for past employees in a timely manner

•     Maintaining HR Systems (Workday and ET)

•     Assisting with requesting and processing Background Checks with our Provider and maintain records

•     Managing the onboarding process such as running induction for new joiners on day one

•     Supporting with offboarding such as completing exit interviews and creating leaver documentation

•     Maintaining employee files, trackers and compliance reports

  • Managing the team shared inbox and answering holiday, payroll and benefit queries via the HR
  • Operations inbox including assigning queries to relevant team members where required
  • Working with HR Generalist on processing payroll tasks on a monthly basis to ensure accurate and correct pay for employees
  • Working closely with internal HR teams such as Talent Management, Recruitment and Global Mobility

•     Absence management and processing in Workday and updating employment records

•     Applying to HMRC for necessary documentation, including A1 certificates and Certificate of Coverage

Research and Projects:

•    Researching enquiries on UK employment legislation

•     Assisting in updating of Policies & Procedures

•     Support the HR Operations Generalist and HR Managers in the annual tasks.

Teamwork and Client Service:

  • Consistently delivering a high client service to the business and its employees
  • Work with the team to identify areas for process improvement and to increase efficiencies
  • Partner closely with Recruitment team and Talent Managers to support with background checks and new hire documentation
  • Building positive relations and working closely with IT, Office Services, MMC Benefits and our external partners

Experience required:

  • Previous HR Administration experience is preferable, but strong administration experience from another sector will be considered
  • Knowledge of Workday or similar HR Information System is highly advantageous
  • Data entry experience preferable (e.g. payroll, employee transactions, trackers, compliance reports) with rigour and precision.
  • Excellent data maintenance skills that required methodical attention to detail (e.g. HRIS updates, employee files, background checks)

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to a

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Company

Marsh McLennan

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