Senior Director, Communications

Are you a skilled writer, communicator, and visual storyteller who enjoys a fast-paced work environment?  Do you enjoy helping an organization’s top leader build a high performing team based on a growth-mindset culture, innovative and engaging employee experiences, and deep understanding of business strategy?  Are you passionate about using continuous improvement and digital technology to create ways of working that empower our employees and benefit our customers?  If so, read on. 

Microsoft’s newly appointed Chief Operations Officer (COO) is looking for a communications professional to lead executive communications for our COO.  The Senior Director, Communications will act as a trusted advisor to both the COO and their Leadership Team, collectively driving storytelling that will shape the future of Microsoft’s Continuous Improvement and AI journey.  This role will work to ensure that everyone on the team and across the company feels connected to our journey. 

The Senior Director, Communications is responsible for collaborating with internal stakeholders and partners to create, plan, and implement effective communications vehicles designed to support our strategic imperatives.  This leader will be involved in all stages of communications initiatives—from concept formulation and message development to execution and results-oriented evaluation. They will define the organization’s communication strategy and narrative, develop organizational communications that build momentum and foster a thriving organization, and use the COO organization as customer zero for Microsoft's approach to continuous improvement. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

Responsibilities

• Develop a scalable, cross-company communication strategy and execution plan that supports our business goals around Continuous Improvement in partnership with corporate communications. 

• Develop a framework to measure progress (monitor, track, and analyze the impact of and responses to messaging, enabling future iteration).  

• Create, maintain, and execute the COO organization employee communications and platforms, inclusive of social channels as needed. 

• Ensure COO speeches, presentations and engagements land Continuous Improvement messaging clearly and effectively. 

• Create an inclusive, collaborative environment for the development and production of communications materials and deployment of communications tactics (e.g., decks, posts, talking points). 

• Lead an internal communications rhythm of business to ensure all are informed of communications purpose and plans. 

• Lead team to develop and drive stories in fresh ways that generate positive perceptions towards Continuous Improvement and AI transformation. 

• Align internal communication strategies and tactic