Quality Assurance Lead

A QA Lead reports to a QA Manager. Works closely with QA Subject Matter Experts, other QA members, project managers, designers, and developers to ensure QA standards and client satisfaction are delivered throughout the account. A QA Lead supports the QA Manager on many tasks and provides leadership and career development to the team members. 

 

 

You will:

• Responsible for the supervision of the QA team members directly assigned to them and accountable for following up on their performance and projects. 
• Responsible for promoting effective communication, participation, and involvement amongst QA members. 
• Responsible for planning, conducting, technically directing, and maintaining the required level of quality expected by the account/client. 
• Responsible for overseeing QA members’ tasks of their assigned projects and escalating when needed. 
• Responsible for attending, leading, and/or organizing meetings on behalf of the team 
• Responsible for promoting QA values and principles for the QA team, everyone in the company, and our clients. 
• Responsible for promoting a team-oriented and collaborative environment among all the team members 
• Responsible for promoting a positive environment and motivating the team. 
• Responsible for communicating test results and escalating issues and risks by following a correct escalation path. 
• Overseeing test data identification 
• Creating, co-creating, and overseeing test plans and managing different testing suites. 
• Writing and maintaining test cases/scripts 
• Responsible for creating QA estimations 
• Create and oversee traceability matrix documents based on project requirements. 
• Create  and oversee checklist documentation based on project requirements 
• Provide support on functional and non-functional testing when necessary 
• Develop test design documents to cover requirements 
• Plan and schedule test activities to ensure functional, system, and technical specifications 
• Apply industry-standard testing methodology, strategies, and industry best practices 
• Create and oversee defect tickets and track issues to resolution and risk analysis of said issues 
• Report creation and related metrics at different levels 
• Overseeing, delegating,g and coordinating work with other QA Associates and apprentices. 
• Mentoring staff members and act as a career developer 
• Responsible for assisting the Talent department in the selection/interviewing of new QA team members. 
• Creating, overseeing, and executing regression tests based on design specifications and requirements  
• Conducting research into new technologies, including tools, components, and frameworks related to QA 
• Responsible for identifying areas of improvement, including automation tools, and proactively identifying potential areas of risks within the project.

 

You have:

• English Proficiency (B2+ reading, writing, and conversation)
• 7+ years of experience in Software Quality Assurance
• Working experience with Javascript
• Working experience with automation tools like AccelQ, or another similar (Playwright, Cypress).
• Working knowledge CI/CD (Jenkins)
• Extensive experience in leading QA and cross-funtional teams and technical projects
• Bachelor’s degree in software engineering or related field or equivalent work experience.
• Knowledge of Agile Methodologies for software development
• Experience working with local and offshore teams
• Experience in task management and defect tracking tools like Jira and/or similar
• Extensive knowledge of Windows or MacOS software
• ISTQB Certification or other QA related certifications
• Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
• Knowledge of Photoshop and Adobe illustrador
• Knowledge of collaboration and issue-tracking tools such as Jira and Confluence.

 

What We O