Director of Wellness

DEPARTMENT: Resident Services

 

JOB TITLE: Director of Wellness Exempt Status

 

REPORTS TO: Executive Director

 

DIRECT REPORTS: Resident Service Aides (RSA), Med Aides (MA), Shift Sup. Resident Services Coordinator

 

JOB SUMMARY:

 

The Director of Wellness uses their specialized knowledge to insure the Resident’s care and management needs are being adequately and correctly met and assists the Executive Director, and the Director of Case Management as an additional liaison between Residents, the Residents Legal Representatives, their families, administrative staff, and community-based service providers. Responsibilities include the direct supervision of the Wellness and Reflections Unit; motivation, supervision and in-service training/education of the Resident Service Aides.

 

The Director of Wellness will assure compliance with company policy and the State Health Department’s regulatory requirements for the admission and discharge procedure as well as appropriate documentation requirements. Additional responsibilities include: in-service education on health/wellness related topics and on the spot training to address identified performance concerns and/or improvements.

 

As a member of a multi-disciplinary team the Director of Wellness facilitates development of the Resident’s individual plan of care under the direct supervision through collaboration with the Resident, the Resident’s family or Representative, the Resident’s primary care physician, the property Management Team, and any appropriate third-party providers. The Director of Wellness provides primary Resident supervision and acts as support to Residents, oversees admissions and discharges processes; provides orientation, social/emotional support, arranging for needed services; provides off-site visits and evaluations to residents in hospital and rehabilitation centers, and maintains Wellness/Reflections nursing notes as per company policy.

 

DUTIES AND KEY RESPONSIBILITIES:

 

1. Administrative Services:

a. Responsible for overall supervision of the Resident Services Department.

i. The Director of Wellness will cross cover responsibility for the overall supervision of Wellness and Reflections

b. Must be familiar with and able to implement emergency procedures as outlined in the Emergency and Disaster Plan.

c. Responsible for the 24-hour, 7 days a week operation of the Wellness / Reflections Unit:

i. Monitor proper scheduling and assignment of staff for Reflections Program in accordance with company policy and State Health Department regulations

ii. Work collaboratively with RSC to ensure adequate coverage as needed in Wellness and Reflections

d. Maintains on-going infection control surveillance, OSHA standards, universal precautions and basic sanitation and safety in Wellness Office and the Reflections Unit inclusive of the Resident’s apartments

e. Assures the accuracy of Resident records and documentation in adherence with company policies as well as regulations of the State Department of Health

f. Assures the medication management system adheres to State and local Department of Health laws and regulations and company policies, as well as Memory Care requirements:

i. Assures thorough reviews of Medication Administration Records to include “chart to cart” audits, review of pre-MARs and final MARs.

ii. Addresses all findings as a result of the review and develops appropriate training strategies to address such findings

g. Follows the company policies and procedures related to incident reporting and notifications as well as State Department of Health Regulations

i. Maintains incident report records

ii. Informs Executive Director of all incidents

h. Maintain active community and professional relationships to support positive promotion of the company.

i. Develop contacts with community agencies serving senior citizens and clergy and refers residents where/when appropriate.

ii. Maintain a liaison with facility and the community nursing homes, hospitals and assisted living facilities.

i. Conducts, at the beginning of every shift, an observational walk-through of the entire Reflections Unit to insure no issue or concern needing immediate attention

j. Conducts daily observational walk-through of the Main Dining Room/Reflections Dining Room to assure Residents are appropriately groomed and dressed

k. Conducts supervised weekly scheduled checks of Reflections Resident’s apartments

l. Performs other duties as assigned by the Executive Director.

m. Monitor and maintain documentation on the Emergency Response System to ensure compliance, reporting findings to the ED as required

 

2. Resident Supervision:

a. Acts as Resident advocate and assists Administrative sta