Team lead- Active Directory/IAM

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

NACI (T1)

Job Family:

Systems Administration

Job Qualifications:

Skills:

Active Directory (AD), Active Directory Administration, IAM, IAM Tools

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

Team lead- Active Directory/IAM

Seize your opportunity to make a personal impact as a Team lead- Active Directory supporting the NIH. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Team lead- Active Directory, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Team lead- Active Directory joining our team to analyze design, develop, implement, and support code, working under limited supervision.   

GDIT is currently seeking a Team lead- Active Directory in Bethesda, Maryland to join our team. In this role you will be a change agent by supporting the National Institutes of Health to help ensure the success of the NIH mission.

Task and responsibilities in this role include, but are not limited to the following:

• Provide guidance to the Service Desk Services Team for account access tickets and service requests.
• Help to identify and provide solutions for any gaps in service.
• Develop and maintain access management knowledge records.
• Act as liaison between the NIH Service Desk and the IAM team to learn and communicate changes in service, new products, testing, etc.
• Implement and promote customer service best practices.
• Coordinate and balance scheduling for special projects.
• Continuous support of process development and improvement for the Service Desk Services team.
• Coordinates and collaborates with the NIH Service Desk, Desktop Support, IAM and Knowledge Management
• Resolves advanced Active Directory and Account related incidents and requests, i.e. transfers, name changes, etc.
• Acts as Service Desk Point of Contact for Active Directory and Account related escalations. 

REQUIRED SKILLS & EXPERIENCE:

• Bachelor’s degree in information technology, Cybersecurity, or a related field.
• Relevant certifications (e.g., Microsoft Certified: Identity and Access Administrator Associate) required.
• 5+ years of working knowledge of experience in managing AD and IAM systems.
• Strong knowledge of security standards and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and leadership abilities.
• Experience with AD, Azure AD, and IAM tools.

Desired Skills and Experience:

• ServiceNow ITSM
• Service Desk Experience (ITIL)
• ITIL Certification
• CISSP Certification

Security Clearance Level:

• Ability to obtain and maintain an NIH Public Trust clearance

Location:

• Bethesda, MD (Position is onsite with potential for hybrid work schedule)

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

The likely salary range for this position is $123,250 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA MD Bethesda

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the I