Senior Specialist, Technical Quality, Reliability

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Supporting Scout’s definition of quality and process requirements as the Voice of the Customer
• Driving project activities to ensure the best performance for Quality KPI’s, such as warranty, customer satisfaction scores, and internal audits
• Creation, participation and active management of reliability validation, including cross-functional collaboration
• Evaluating early project requests for impact to Quality Assurance to ensure a flawless launch at Scout
• Evaluating project change requests for cost, quality and timing
• Supporting development of engineering solutions and launch issues while protecting full volume manufacturability
• Keeping an ongoing list of project strengths and weaknesses for future improvement
• Technical understanding of current vehicle status to drive design for manufacturability and repairability

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Novi, Michigan. 
• The responsibilities of this role require daily attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately 20-30% during peak validation time. Valid driver's license required. Passport required

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Education/Certifications: A Bachelor’s degree in a engineering related field.
• Years of Experience required in type of role: 10 years of relevant experience in applying qualitative analysis to drive reliability execution, preferably in OEM environment
• Strong background in interpreting voice of the customer data (such as JD Power IQS) to help set technical requirements and set-up validation plan
• Extensive knowledge and experience, including setting up reliability validation, root causing issues and working cross-functionally to countermeasure customer facing issues
• Excellent problem-solver with a strong quality and customer-focused mindset
• Communication skills (interpersonal, presentation and writing) to articulate customer requirements and impact across hierarchy and functional levels (e.g., Director and Vice President Level)
• Ability to identify tasks, develop methodologies and plans, and execute with minimal supervision; own assignments to ensure the project success
• Strong leadership skills, able to effectively interact with multiple internal and external stakeholders
• Proven ability to handle multiple assignments with competing priorities
• Ability and willingness to travel domestically and internationally as required, approximately 20-30 % of the time. 
• Valid driver's license required.
• Passport required

What you'll gain

The benefits of joining Scout include the