Senior Specialty Systems Operations Mainframe Engineer
Wells FargoAbout the role
About this role:
Wells Fargo is seeking a Senior Specialty Systems Operations Mainframe Engineer who will be responsible for supporting the various Mainframe Payment Applications within GPLT.
In this role, you will:
- Lead or participate in managing all installed systems and infrastructure, moderately complex application upgrades and vulnerability remediation efforts, within the systems Operations functional area
- Lead team to meet moderately complex technical deliverables while leveraging solid understanding of technical process controls or standards
- Act independently as a liaison for the line of business in support of daily inquiries, problem and incident management, project delivery, and escalations by following established guidebooks
- Liaise with functional or operational managers to understand their current and future information needs and develop plans and schedules for integrating these needs into existing operations
- Recommend solutions to resolve technical issues and achieve highest levels of systems and infrastructure availability by automating platform activities to lower human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Facilitate discussions on preventative action, root cause analysis and resolutions with service management
- Collaborate and consult with peers, mid-level managers, vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability and reliability
- Provide training and mentoring to lower experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards
- Collaborate with development teams to update business continuity plans and provide input on development of new and existing support guidebooks
Required Qualifications:
- 4+ years of systems engineering or technology architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of software design and development experience in leading/managing mainframe applications in a high-volume production environment
Desired Qualifications:
- z/OS, CICS, COBOL, IMSDB, DB2, NDM, MQ, JCL, REXX, Endevor, BMC Mainview experience preferred
- Experience with one or more Observability/Monitoring tools: Mainview, Elastic, Kibana, Grafana, AppDynamics, Splunk, and Dynatrace
- ServiceNow experience
- Incident Management experience
- Ability to work in a fast-paced deadline driven environment
- Experience supporting and working with offshore teams
- Excellent verbal, written, and interpersonal communication skills
- Strong organizational, multi-tasking, and prioritizing skills
- Ability to work effectively, as well as independently, in a team environment
- Knowledge and understanding of secure SDLC (System Development Life Cycle) methodologies, including static/dynamic testing
- Demonstrated ability to work in a geographically distributed team (including onshore and offshore)
Job Expectations:
- Ability to work additional hours as needed
- Position offers a hybrid work schedule.
- This position is not eligible for Visa sponsorship
- Flexibility to work in a 24/7 environment
- Ability to work nights, weekends, and/or holidays, as needed
Posting Locations:
- 1525 W Wt Harris Blvd, Charlotte,NC
- 2600 S Price Rd, Chandler, AZ
- 194 S Wood Ave, ISELINE, NJ 08830
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$96,600.00 - $188,900.00Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employe
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